System to Recommend Sensor View for Quick Situational Awareness

ABSTRACT

A method of exception handing for an autonomous vehicle (AV) includes identifying an exception situation; identifying relevant sensors for the exception situation; identifying relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and presenting, on a display of the tele-operator, data from the relevant sensors and the relevant tools.

TECHNICAL FIELD

This application generally relates to autonomous vehicles and more particularly to tele-operation assistance in obstruction situations.

BACKGROUND

Autonomous vehicles (AVs) offer human drivers the convenience of efficient conveyance from one location to another without having to direct their attention to the state of the road. An AV can be defined as a self-driven (e.g., computer controlled) vehicle that is capable of driving on roadways while obeying traffic rules and norms. However, even the best autonomous vehicle programming cannot account for, and control, all conditions and situations that can arise during operation of the autonomous vehicle. Furthermore, there are times when the autonomous vehicle encounters conditions and situations that might benefit from the assistance of a human operator (e.g., a tele-operator).

SUMMARY

Disclosed herein are aspects, features, elements, implementations, and implementations for generation of solutions associated with autonomous operation of vehicles.

An aspect of the disclosed implementations is a method of exception handing for an autonomous vehicle (AV). The method includes identifying an exception situation; identifying relevant sensors for the exception situation; identifying relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and presenting, on a display of the tele-operator, data from the relevant sensors and the relevant tools.

An aspect of the disclosed implementations is a system for exception handing for an autonomous vehicle (AV). The system includes a memory and a processor. The processor is configured to execute instructions stored in the memory to identify an exception situation; identify relevant sensors for the exception situation; identify relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and present, on a display of the tele-operator, data from the relevant sensors and the relevant tools.

An aspect of the disclosed implementations includes a system for exception handing in autonomous driving. The system includes a memory and a processor. The processor is configured to execute instructions stored in the memory to receive an assistance request to resolve an exception situation from an autonomous vehicle (AV); identify an on-board sensor of the AV; identify an off-board sensor; select one of the on-board sensor or the off-board sensor; present data from the selected sensor to a tele-operator; receive, from the tele-operator, a validated solution to the exception situation; and transmit the validated solution to the AV.

These and other aspects of the present disclosure are disclosed in the following detailed description of the embodiments, the appended claims and the accompanying figures.

BRIEF DESCRIPTION OF THE DRAWINGS

The disclosed technology is best understood from the following detailed description when read in conjunction with the accompanying drawings. It is emphasized that, according to common practice, the various features of the drawings are not to-scale. On the contrary, the dimensions of the various features are arbitrarily expanded or reduced for clarity.

FIG. 1 is a diagram of an example of a portion of a vehicle in which the aspects, features, and elements disclosed herein may be implemented.

FIG. 2 is a diagram of an example of a portion of a vehicle transportation and communication system in which the aspects, features, and elements disclosed herein may be implemented.

FIG. 3 is a block diagram illustrating a remote vehicle assistance center according to implementations of this disclosure.

FIG. 4 is an example of modules of a system for exception handling according to implementations of this disclosure.

FIG. 5 is a flow chart of a technique for exception handling by an autonomous vehicle according to implementations of this disclosure.

FIG. 6 are block diagrams illustrating examples of obstruction situations according to implementations of this disclosure.

FIG. 7 is an illustration of user interfaces 700 of a tele-operator according to implementations of this disclosure.

FIG. 8 is an illustration of a ticket according to implementations of this disclosure.

FIG. 9 is an illustration of menu of responses of a tele-operator according to implementations of this disclosure.

FIG. 10 is a flow chart of a technique for exception handling by an autonomous system according to an implementation of this disclosure.

FIG. 11 is a screenshot illustrating an example of a vehicle manager interface according to implementations of this disclosure.

FIG. 12 is a flow chart of a technique for resolving an exception situation in autonomous driving according to an implementation of this disclosure.

FIG. 13 is a diagram illustrating pick-up/drop-off examples according to implementations of this disclosure.

FIG. 14 is a flow chart of a technique for path planning by an autonomous vehicle according to an implementation of this disclosure.

FIG. 15 is a flow chart of a technique for optimizing a parameter for pick-up/drop-offs in autonomous driving according to an implementation of this disclosure.

FIGS. 16A-16C are examples of components of a user interface of a tele-operator according to an implementation of this disclosure.

FIG. 17 is a flow chart of a technique for pick-up/drop-off at a location by an autonomous vehicle according to an implementation of this disclosure.

FIG. 18 is a flow chart of another technique for pick-up/drop-off at a location by an autonomous vehicle according to an implementation of this disclosure.

FIG. 19 is a flow chart of another technique for exception handing for an autonomous vehicle according to an implementation of this disclosure.

FIGS. 20A-20B are examples of user interfaces of a tele-operator for exception handling according to implementations of this disclosure.

FIG. 21 is an example of relevant off-board sensors according to implementations of this disclosure.

DETAILED DESCRIPTION

Autonomous vehicles may drive on roads shared with other road users. On most roads, the behavior of the other road users may be very predictable. For example, on a freeway, all vehicles typically operate in the same direction with high speed. Additionally, no pedestrians are typically present on a freeway. In other road settings, such as in dense urban areas, on driveways, in parking lots, and the like, the behavior of other road users may not be very predictable.

Additionally, an autonomously driven vehicle (AV) may be unable to cope (or unable to cope with sufficient confidence) with many situations, which are referred to herein as exception or exception situations. Some situations may be outside the programming of the AV. For example, the AV may not be able to fully assess, classify, and/or understand the intentions of other road users. The other road users can include pedestrians, construction workers, pets, policemen, construction equipment, vehicles, cyclists, or other static objects (e.g., buildings, road signs, etc.). For simplicity of explanation and reference, occupants (e.g., passengers) of the AV are also referred to herein as other road users. A solution can be generated by, or for, the AV to resolve (or deal with) the exception situation. The AV can then perform (e.g., execute) the solution.

Examples of exception situations can include that a passenger is engaged in prohibited behavior, that an item of a previous occupant is left behind in the AV, that a pick-up or a drop-off location of a passenger is an unmapped area, that a pick-up/drop-off maneuver cannot be completed and/or performed, a road obstruction, that an activity related to a service provided by the AV is un-finished, or some other exception situation.

The AV may be providing a service, such as a taxi service or a delivery service. Examples of un-finished activities related to the service provided by the AV can include that the customer did not close a compartment (e.g., a trunk, a door, etc.) of the vehicle upon retrieving an item of the customer; an incomplete payment (such as due to a declined credit card, an insufficient balance in a debit account, or the like) by the customer for the service; or some other un-finished activity.

In some cases, the AV can request assistance from a human user (i.e., a tele-operator, a mobility manager) to resolve the exception situation. In other cases, the AV can request assistance from an autonomous system, which can be remotely available to the AV. The autonomous system can be a network-based (e.g., cloud-based) system that is available to the AV. The autonomous system can determine a solution to the exception situation and transmit the solution to the AV. In some cases, the autonomous system can determine that a confidence level of the solution is low and, as such, forward the solution to a tele-operator before the solution is forwarded to the AV. The tele-operator can confirm, modify, or generate a new solution to the exception situation.

The autonomous system can be more capable than the AV itself. That is, the autonomous system may be able to resolve exception situations that the AV itself cannot (or cannot resolve with sufficient confidence). For example, the autonomous system may have additional programming than the AV, and/or may have available additional road information (such as from other vehicles within the vicinity of the AV) than may be available to the AV thereby enabling the autonomous system to use these additional data for resolving an exception situation. The additional programming can, for example, enable the autonomous system to recognize more features and features values in the scene of the exception situation than the AV can.

When the autonomous system encounters an exception situation that it cannot handle (e.g., resolve, negotiate, deal with), or cannot handle with sufficient confidence, the autonomous system can require (e.g., request) the assistance of a tele-operator (i.e., human assistance) to deal with the exception situation. The tele-operator can better judge (e.g., assess, evaluate, etc.) the situation so that the tele-operator can provide a new solution to the autonomous system or modify or confirm the solution generated by the autonomous system. The autonomous system, in turn, provides the solution to the AV. The AV can then respond according to the solution.

For ease of reference, a solution that is generated by the autonomous system is referred to as an automatic solution; and a solution that results from a tele-operator involvement is referred to as a validated solution. As such, if the tele-operator, after review of an automatic solution, does not modify the automatic solution, then the validated solution would be the same as the automatic solution. The tele-operator may modify the automatic solution or may generate a new solution. The modified solution and the new solution are also referred to as the validated solution.

As mentioned above, human judgement from the tele-operator can be used (i.e., used online) to solve exception situations faced by the AV in real time. In some examples, the human judgement can also be used offline to review the exceptions faced by the AV in the past, to annotate and label them (such as, in a language that is understandable by the autonomous system). In this way, the autonomous system can learn how to autonomously solve these or similar exceptions in the future, and thus expand the range of situations that can be handled automatically by the autonomous system.

As mentioned, assessing the road situation may be outside the sensing capabilities of the AV, such as in the case of identifying whether other road users are present around a corner that is obstructed by a building or whether other road users are present on the other side of a hill. Furthermore, resolving some other situations (e.g., obstruction situations) may require the AV to deviate from the normal (e.g., legal, socially acceptable) rules of driving in a manner that is unacceptable without human oversight. Road situations, with which an AV is unable to cope, are referred to herein as exception situations. As such, an exception situation can be a driving situation that requires that the AV suspend some driving norms in order to make forward progress (such as toward a final destination of the AV).

When the AV encounters an exception situation, the AV can stop and request assistance from a tele-operator. For example, when the AV encounters an obstruction (e.g., a construction site, a stopped vehicle, etc.) in a roadway, the AV might not go around the obstruction if doing so means that the AV will travel through an area that is physically safe but is restricted by traffic regulations. Accordingly, a tele-operator (e.g., a human operator, a vehicle manager, a mobility manager) can be tasked with assisting the AV in negotiating its problematic situation by, for example, mapping a path (i.e., a trajectory) for the AV around the obstruction. The tele-operator may be one of many tele-operators that are available at a tele-operation center (i.e., a remote vehicle assistance center) where each tele-operator can monitor the state or condition of one or more AVs.

To gain a situational awareness of the exception situation, the tele-operator can have access to, or can access, a real-time or near-real time (collectively, real-time) feed from one or more sensors of the AV. The real-time feed can include a real-time stream of data and/or static information captured at the time that the exception situation is identified (e.g., detected, recognized, etc.) by the AV. That is, the tele-operator, having access to real-time sensor data, can, for example, understand the action(s) of the road users around the AV and provide relevant input (e.g., a validated solution) to the AV to resolve the exception situation (e.g., to safely navigate through an urban area or a parking lot).

However, a stopped AV (such as in the middle of a road) can present a public nuisance or result in dangerous and unsafe road conditions. As such, even when tele-operator assistance is requested and/or provided, the tele-operators must respond to a request for assistance quickly.

Upon encountering an exception situation, an AV may stop and request tele-operator assistance. Such tele-operator assistance model may require many tele-operators and a significant amount of time to resolve each exception situation.

Implementations according to this disclosure can reduce the need for tele-operation support (e.g., intervention). The need for tele-operation support can be reduced by reducing the time that is required by a tele-operator to resolve (e.g., respond to) an exception situation. The need for tele-operation support can be reduced by reducing the number of exception situations that require tele-operator support, such as by providing a trajectory for an AV.

When an AV encounters an obstruction situation, the AV can classify the obstruction situation into a normal situation or an exception situation. If the obstruction situation is classified as a normal situation, the AV can autonomously negotiate (e.g., go around) the obstruction situation. If, on the other hand, the obstruction situation is classified as an exception situation, the AV can determine (e.g., select, calculate, map, etc.) a trajectory (i.e., a path) around the exception situation and determine a risk for the path. In some situations, the trajectory around the exception situation can merely be that the AV comes to a complete stop until the exception situation has resolved itself.

The risk can be numerical number (such as a percent, a number between 0 and 1, a number between 0 and 10, or some other number). In another example, the risk can be an ordinal label (such, as “normal,” “low,” or “high” “green,” “yellow,” or “red;” etc.). If the risk is below a risk threshold (e.g., less than “high,” less than 75%), then the AV can autonomously proceed along the path. On the other hand, if the risk is not below the risk threshold, the AV can issue a request to a tele-operator. The request can include the path. The tele-operator can merely approve the path. As such, if the AV receives approval of the path, the AV can autonomously proceed along the path.

In an implementation, some systems and techniques disclosed herein can be summarized as follows. As an AV is driving autonomously without human supervision, the AV may encounter an obstruction. The obstruction can be a new object, which can be another road user, a static object, or another object. For example, the obstruction can be a leading vehicle (i.e., a vehicle that is driving in front of the AV) that has come to a stop. In response to the obstruction, the AV determine a path around the obstruction. If no path is possible, then the AV can come to a halt and wait for the obstruction to clear. This is referred herein as the wait response. If a path is possible, the AV can evaluate a risk associated with autonomously going around the obstruction using the path. Based on the risk, the AV can perform a response whereby the AV can, if the risk is less than a risk threshold, (a) autonomously go around the obstruction in normal manner; or if the risk is not less than the risk threshold, (b) contact a tele-operator for assistance. For ease of reference, the responses (a)-(b) can be referred to, respectively, as a normal response, and an assistance response. As such, the possible responses of the AV to an obstruction can include a wait response, a normal response, and an assistance response.

In the case of a wait response, the AV comes to a complete stop and can re-evaluate the situation over time. Depending on how the situation changes over time, the AV can either continue to wait, autonomy go around the obstruction, or contact a tele-operator. In an example, if the obstruction situation does not resolve itself within a predefined period of time, the AV can perform an assistance response. In an example, the obstruction situation may change such that the AV can perform either a normal response or an assistance response.

The AV may be programmed to remain in a single lane (e.g., single-lane constraint). However, when encountering an obstruction, the AV can relax (e.g., release) the single-lane constraint and autonomously go around the obstruction, when permitted by a gap in other traffic. If no gap in traffic exists, the AV comes to a halt and waits, or remains waiting, until the situation changes (e.g., the obstruction clears, a gap in traffic, etc.).

In the case of an assistance response (i.e., the AV contacts a tele-operator for assistance), the AV contacts a tele-operation center for assistance and comes to a controlled halt behind the obstruction while waiting for a response from a tele-operator at the tele-operation center.

The request for assistance can include an AV-suggested action. In an example, the AV-suggested action can be to go around the obstruction using a trajectory (e.g., a path) that is mapped by the AV. In an example, the trajectory can be a new route to a destination of the AV. The trajectory that is mapped by the AV can be included in the request for assistance. The response from the tele-operator can be an authorization to the AV to perform the AV-suggested action, also referred to herein as a “proceed response” or a “response to proceed;” to continue to wait, also referred to herein as a “wait response” or a “response to wait;” to go around the obstruction using a trajectory that is provided by the tele-operator, also referred to herein as a “trajectory response” or a “response that includes a trajectory”; or some other response. If the tele-operator approves the AV-suggested action of going around the obstruction, the AV may temporarily allow itself into an opposite-traffic lane and continue around the obstruction autonomously.

In an implementation, the assistance response can be in the form of an issuance by the AV of a ticket. The ticket can be assigned to a tele-operator at the tele-operation center. The ticket can be assigned to a specific tele-operator who may be selected based on expertise of the tele-operator, a geographical location of the AV, state information of the AV, information regarding the obstruction situation, or some other criteria. In another implementation, the ticket may be placed in a first-in-first-out queue and is assigned to a next available tele-operator.

Implementations according to this disclosure can reduce tele-operation time for a fleet of AVs. For example, the ratio of AVs to tele-operators required can be reduced from 10:1 to 40:1 (e.g., from 1 tele-operator for every 10 AVs to 1 tele-operator for every 40 AVs). As such, tele-operation costs for exception handling by be reduced by 75%.

In some implementations, to further reduce tele-operator involvement in cases where an AV cannot resolve an exception situation on its own, an autonomous system can generate a solution (i.e., an automatic solution). If a confidence level in the solution is below an automated-solution threshold, the solution can then be forwarded to the tele-operator for review. Otherwise, the solution can be transmitted to the AV. That is, the AV can issue a request for assistance (such as via a ticket); the autonomous system can generate a solution; if the confidence level in the solution is sufficiently high, then the solution can be transmitted to the AV; and if the confidence level in the solution is not sufficiently high, then a tele-operator can review (and possibly modify) the solution and or generate a new solution.

Said yet another way, once the autonomous system has assessed the situation, the autonomous system can generate a solution (i.e., an automatic solution) to be sent to the AV; different criteria could be used to determine whether the automatic solution is to be sent directly to the AV or not. If not, the ticket would be submitted to a tele-operator for review. The AV sensor data, the values for the different features and the automatically generated solution can also be sent to the tele-operator to help the tele-operator assess the situation faster and for tele-operator to base his/her solution on the automatic solution generated by the autonomous system if tele-operator deems the automatic solution to be good enough (which may be subjective judgement). In some examples, the tele-operator can also have the role of giving feedback to the autonomous system on the evaluation of the autonomous system of the different features as well as the automatic solution.

When an exception situation is encountered by the AV, the AV can transmit telemetry data and/or sensor data to the autonomous system. For example, the AV can transmit, and the autonomous system can receive, camera images, LiDAR point clouds, the GPS location of the AV, the speed of the AV, more, fewer, other data, or a combination thereof. Feature and feature values can be extracted using the received data. Examples of features and feature values are described below. The autonomous system (and/or a tele-operator) can use the features and the feature values to assess the exception situation and to generate a solution to the exception situation. In some examples, the autonomous system can use additional data in assessing the exception situation and/or in generating the solution. Examples of additional data can include construction zones information, and/or information accessible to the autonomous system, which are received from other vehicles.

Other aspects of this disclosure can be used to provide an improved pick-up and/or an improved drop-off experience, collectively referred to as a pick-up/drop-off situation or simply pick-up/drop-off.

As mentioned above, an AV may be providing a taxi service (i.e., robo-taxi) or a delivery service. In providing such a service, the AV executes maneuvers including, for example, moving from the center of a lane (where the AV is driving) closer to a curb so that a customer can safely and conveniently get into/out of the AV and/or place an item or retrieve an item from the AV. In non-limiting examples, the customer can be a passenger to be picked up, a passenger to be dropped off, a person picking up (i.e., extracting from the AV) a delivered package, a person depositing a to-be-delivered package in the AV, and so on.

To perform a maneuver (i.e., a pull-over maneuver to pull over closer to the curb), a maneuver parameter (or simply a parameter) may be required. For example, for a pick-up/drop-off that is planned along a straight curb-side road, a lateral offset parameter is used. The lateral offset parameter refers to how far should the vehicle's longitudinal axis be from the outermost most lane center when the vehicle performs the pull-over maneuver for the pick-up/drop-off. While the lateral offset is mainly used herein as an illustrative example, the disclosure is not so limited. The lateral offset is a parameter that controls the driving trajectory (e.g., path). Other parameters can include an approach speed profile or a departure speed profile, which can affect the comfort of a passenger. The approach speed profile can include how fast was the AV approaching a stop location and how it came to the zero speed. That is, the approach speed profile can indicate how safe and smooth was the stop of the AV. The departure speed profile can include how fast the AV took off from the zero speed and how quickly it arrived to (e.g., settled on) a target speed (such as, for example, the speed limit). In an example, the approach speed profile parameter and the departure speed profile parameter may receive feedback from a passenger and from sensor data, rather than, a tele-operator.

A parameter may have different values depending on the specific pick-up/drop-off situation (i.e., location). For example, how close should the AV come to the curb cannot be rigidly pre-configured into the AV because each type of curb and/or different conditions (e.g., time of day, weather conditions, road speed limits, neighborhood type, etc.) may require different lateral offset values. Said more broadly, maneuvers can be influenced by a wide variety of variables (i.e., conditions) including, for example, the local road geometry, curb dimensions, the location of the customer or package, presence of snow, presence of a driveway, etc.

Some of the parameters can have constant values for a particular locations and/or location types. For example, the parameter can have the same value for the same (or similar) road geometries at different locations. However, some of the parameter values may vary at different times of the day, season (e.g., whether snow is present), and the like.

It may not be possible and/or practical to pre-program (e.g., pre-configure) an AV with appropriate (e.g., optimal) parameters and parameter values for all possible conditions that the AV may encounter. As such, an automated learning system, as described herein, that can learn and evolve as the AV is used to perform pick-ups/drop-offs is desirable. The automated learning system can learn and evolve using feedback. The feedback can include at least one of customer feedback, tele-operator feedback, algorithmic feedback, some other feedback, or a combination thereof.

Customer feedback can be provided by a customer of the service at the beginning, during, or at the completion of the service. The customer feedback can be considered to be subjective feedback. Tele-operator feedback can be provided by a tele-operator after reviewing and/or while observing the performance of the AV in providing the service. The tele-operator feedback can be considered to also be subjective feedback. However, the tele-operator feedback can also be considered to be a combination of subjective and objective feedback since, while the feedback is provided by a human, the human is a trained professional in the service provided by the AV. The algorithmic feedback can be determined by the system based on sensor data, as further described below.

To re-iterate, through regular use of autonomous vehicles, a system can collect data for each (or at least some) pick-up/drop-off location using sensors. The sensors can include on-board sensors, such as, for example cameras, radars, and LiDAR sensors that are installed in the AVs. The sensors can include off-board sensors (e.g., infrastructure sensors), such as, for example, cameras installed on buildings and/or poles, or some other off-board sensors. The sensors can be sensors of other vehicles that in the vicinity of the AV. Using the sensor data and algorithmic feedback, tele-operator, or customer feedback, or a combination thereof, it is possible to improve the pick-up/drop-off maneuvers.

Improving pick-up/drop-off maneuvers can enable the delivery a human-like driving experience by an autonomous vehicle, which can greatly improve customer satisfaction and acceptance of AV-provided services. Implementations according to this disclosure can optimize key operational parameters used for pick-up/drop-off maneuvers. Specific data and feedback from a variety of sources including tele-operators and customers can be used to optimize maneuvers used by the autonomous vehicle.

As such, an aspect of this disclosure is automated learning system that can improve the pull-over offset (i.e., the lateral offset) from a main lane where an autonomous vehicle is driving in order to perform human-like parking by a curb side for effective pick-up/drop-off. The system can use a lateral offset in a right-most lane (i.e., in a right-hand drive jurisdiction) to pull over by the curb side. Using sensor data (e.g., data from on-board and/or off-board sensors, such as cameras), an autonomous vehicle that is performing a pick-up/drop-off service can identify the curb side. Using the curb side detected by cameras, feedback from a tele-operator and/or a customer (e.g., a passenger), the system can update the offset distance for each pull over location to perform human like parking.

As mentioned above, for better situational awareness, a tele-operator can use sensor data from sensors of an AV that encountered an exception situation. The sensors of the AV are referred to herein as on-board sensors.

For better situational awareness, in aspects of this disclosure, the tele-operator can have access to sensor data from on-board sensors (e.g., cameras, radars, LiDARs, etc.) and off-board sensors. Off-board sensors are sensors that are not on-board sensors. That is, off-board sensors can be sensors that are in the vicinity of the exception situation and/or sensors the data from which can be helpful to a tele-operator in gaining better situational awareness of the exception situation.

The off-board sensors can include sensors of agents and/or infrastructure sensors. The agents can include other vehicles, delivery robots, concierge robots, or other types of robots, and the like. A delivery robot can be, for example, an autonomously operated robot that is dedicated to a delivery service and that happens to be in the vicinity of the exception situation. A concierge robot can be, for example, an autonomous robot that is placed at an airport for the purpose of directing or guiding passengers to taxi pick-up/drop-off location. Infrastructure sensors can include sensors of a vehicle transportation and communication system (such as the one described with respect to FIG. 2). Such sensors can include traffic lights, cameras placed on poles, publicly accessible CCTV cameras, occupancy sensors, or sensors of other infrastructure components, and the like.

There is a need to provide the tele-operator with a view of all incoming sensor data, where the view is a most optimal view, given the exception situation. An optimal view is one that enables the tele-operator to gain situational awareness and/or quickly resolve the exception situation.

Aspects of this disclosure can help reduce the time required by a tele-operator to gain situational awareness and/or to improve operational safety by, given an exception situation, providing the tele-operator with a best view of available sensor data for the exception situation. Additionally, to more efficiently resolve the exception situation, aspects of this disclosure provide the tele-operators with tools (i.e., a toolset) that are appropriate for/useful to (such as in resolving and/or dealing with) the exception situation.

As such, implementations according to this disclosure can provide off-board (e.g., infrastructure) sensor data alongside on-board sensor data to assist a tele-operator in resolving an exception situation. More specifically, views of data from off-board sensors can be provided alongside views from data from on-board sensors. In some examples, a relevant off-board sensor view can be identified and recommended (e.g., for display) to the tele-operator. In some example, it may be possible for the tele-operator to control an off-board sensor to enhance/improve the situational awareness of the tele-operator. Controlling the off-board sensor can include controlling the settings of the off-board sensors. For example, in the case that the off-board sensor is a camera, the tele-operator may be able to control the zoom, pan, and/or rotation settings of the camera.

To describe some implementations in greater detail, reference is made to the following figures.

FIG. 1 is a diagram of an example of a vehicle 1050 in which the aspects, features, and elements disclosed herein may be implemented. The vehicle 1050 includes a chassis 1100, a powertrain 1200, a controller 1300, wheels 1400/1410/1420/1430, or any other element or combination of elements of a vehicle. Although the vehicle 1050 is shown as including four wheels 1400/1410/1420/1430 for simplicity, any other propulsion device or devices, such as a propeller or tread, may be used. In FIG. 1, the lines interconnecting elements, such as the powertrain 1200, the controller 1300, and the wheels 1400/1410/1420/1430, indicate that information, such as data or control signals, power, such as electrical power or torque, or both information and power, may be communicated between the respective elements. For example, the controller 1300 may receive power from the powertrain 1200 and communicate with the powertrain 1200, the wheels 1400/1410/1420/1430, or both, to control the vehicle 1050, which can include accelerating, decelerating, steering, or otherwise controlling the vehicle 1050.

The powertrain 1200 includes a power source 1210, a transmission 1220, a steering unit 1230, a vehicle actuator 1240, or any other element or combination of elements of a powertrain, such as a suspension, a drive shaft, axles, or an exhaust system. Although shown separately, the wheels 1400/1410/1420/1430 may be included in the powertrain 1200.

The power source 1210 may be any device or combination of devices operative to provide energy, such as electrical energy, thermal energy, or kinetic energy. For example, the power source 1210 includes an engine, such as an internal combustion engine, an electric motor, or a combination of an internal combustion engine and an electric motor, and is operative to provide kinetic energy as a motive force to one or more of the wheels 1400/1410/1420/1430. In some embodiments, the power source 1210 includes a potential energy unit, such as one or more dry cell batteries, such as nickel-cadmium (NiCd), nickel-zinc (NiZn), nickel metal hydride (NiMH), lithium-ion (Li-ion); solar cells; fuel cells; or any other device capable of providing energy.

The transmission 1220 receives energy, such as kinetic energy, from the power source 1210, and transmits the energy to the wheels 1400/1410/1420/1430 to provide a motive force. The transmission 1220 may be controlled by the controller 1300, the vehicle actuator 1240 or both. The steering unit 1230 may be controlled by the controller 1300, the vehicle actuator 1240, or both and controls the wheels 1400/1410/1420/1430 to steer the vehicle. The vehicle actuator 1240 may receive signals from the controller 1300 and may actuate or control the power source 1210, the transmission 1220, the steering unit 1230, or any combination thereof to operate the vehicle 1050.

In some embodiments, the controller 1300 includes a location unit 1310, an electronic communication unit 1320, a processor 1330, a memory 1340, a user interface 1350, a sensor 1360, an electronic communication interface 1370, or any combination thereof. Although shown as a single unit, any one or more elements of the controller 1300 may be integrated into any number of separate physical units. For example, the user interface 1350 and processor 1330 may be integrated in a first physical unit and the memory 1340 may be integrated in a second physical unit. Although not shown in FIG. 1, the controller 1300 may include a power source, such as a battery. Although shown as separate elements, the location unit 1310, the electronic communication unit 1320, the processor 1330, the memory 1340, the user interface 1350, the sensor 1360, the electronic communication interface 1370, or any combination thereof can be integrated in one or more electronic units, circuits, or chips.

In some embodiments, the processor 1330 includes any device or combination of devices capable of manipulating or processing a signal or other information now-existing or hereafter developed, including optical processors, quantum processors, molecular processors, or a combination thereof. For example, the processor 1330 may include one or more special purpose processors, one or more digital signal processors, one or more microprocessors, one or more controllers, one or more microcontrollers, one or more integrated circuits, one or more an Application Specific Integrated Circuits, one or more Field Programmable Gate Array, one or more programmable logic arrays, one or more programmable logic controllers, one or more state machines, or any combination thereof. The processor 1330 may be operatively coupled with the location unit 1310, the memory 1340, the electronic communication interface 1370, the electronic communication unit 1320, the user interface 1350, the sensor 1360, the powertrain 1200, or any combination thereof. For example, the processor may be operatively coupled with the memory 1340 via a communication bus 1380.

In some embodiments, the processor 1330 may be configured to execute instructions including instructions for remote operation which may be used to operate the vehicle 1050 from a remote location including the operations center. The instructions for remote operation may be stored in the vehicle 1050 or received from an external source such as a traffic management center, or server computing devices, which may include cloud-based server computing devices. The processor 1330 may be configured to execute instructions for exception handling as described herein.

The memory 1340 may include any tangible non-transitory computer-usable or computer-readable medium, capable of, for example, containing, storing, communicating, or transporting machine readable instructions or any information associated therewith, for use by or in connection with the processor 1330. The memory 1340 is, for example, one or more solid state drives, one or more memory cards, one or more removable media, one or more read only memories, one or more random access memories, one or more disks, including a hard disk, a floppy disk, an optical disk, a magnetic or optical card, or any type of non-transitory media suitable for storing electronic information, or any combination thereof.

The electronic communication interface 1370 may be a wireless antenna, as shown, a wired communication port, an optical communication port, or any other wired or wireless unit capable of interfacing with a wired or wireless electronic communication medium 1500.

The electronic communication unit 1320 may be configured to transmit or receive signals via the wired or wireless electronic communication medium 1500, such as via the electronic communication interface 1370. Although not explicitly shown in FIG. 1, the electronic communication unit 1320 is configured to transmit, receive, or both via any wired or wireless communication medium, such as radio frequency (RF), ultra violet (UV), visible light, fiber optic, wire line, or a combination thereof. Although FIG. 1 shows a single one of the electronic communication unit 1320 and a single one of the electronic communication interface 1370, any number of communication units and any number of communication interfaces may be used. In some embodiments, the electronic communication unit 1320 can include a dedicated short-range communications (DSRC) unit, a wireless safety unit (WSU), IEEE 802.11p (Wifi-P), or a combination thereof.

The location unit 1310 may determine geolocation information, including but not limited to longitude, latitude, elevation, direction of travel, or speed, of the vehicle 1050. For example, the location unit includes a global positioning system (GPS) unit, such as a Wide Area Augmentation System (WAAS) enabled National Marine -Electronics Association (NMEA) unit, a radio triangulation unit, or a combination thereof. The location unit 1310 can be used to obtain information that represents, for example, a current heading of the vehicle 1050, a current position of the vehicle 1050 in two or three dimensions, a current angular orientation of the vehicle 1050, or a combination thereof.

The user interface 1350 may include any unit capable of being used as an interface by a person, including any of a virtual keypad, a physical keypad, a touchpad, a display, a touchscreen, a speaker, a microphone, a video camera, a sensor, and a printer. The user interface 1350 may be operatively coupled with the processor 1330, as shown, or with any other element of the controller 1300. Although shown as a single unit, the user interface 1350 can include one or more physical units. For example, the user interface 1350 includes an audio interface for performing audio communication with a person, and a touch display for performing visual and touch based communication with the person.

The sensor 1360 may include one or more sensors, such as an array of sensors, which may be operable to provide information that may be used to control the vehicle. The sensor 1360 can provide information regarding current operating characteristics of the vehicle or its surrounding. The sensors 1360 include, for example, a speed sensor, acceleration sensors, a steering angle sensor, traction-related sensors, braking-related sensors, or any sensor, or combination of sensors, that is operable to report information regarding some aspect of the current dynamic situation of the vehicle 1050.

In some embodiments, the sensor 1360 may include sensors that are operable to obtain information regarding the physical environment surrounding the vehicle 1050. For example, one or more sensors detect road geometry and obstacles, such as fixed obstacles, vehicles, cyclists, and pedestrians. In some embodiments, the sensor 1360 can be or include one or more video cameras, laser-sensing systems, infrared-sensing systems, acoustic-sensing systems, or any other suitable type of on-vehicle environmental sensing device, or combination of devices, now known or later developed. In some embodiments, the sensor 1360 and the location unit 1310 are combined.

Although not shown separately, the vehicle 1050 may include a trajectory controller. For example, the controller 1300 may include a trajectory controller. The trajectory controller may be operable to obtain information describing a current state of the vehicle 1050 and a route planned for the vehicle 1050, and, based on this information, to determine and optimize a trajectory for the vehicle 1050. In some embodiments, the trajectory controller outputs signals operable to control the vehicle 1050 such that the vehicle 1050 follows the trajectory that is determined by the trajectory controller. For example, the output of the trajectory controller can be an optimized trajectory that may be supplied to the powertrain 1200, the wheels 1400/1410/1420/1430, or both. In some embodiments, the optimized trajectory can be control inputs such as a set of steering angles, with each steering angle corresponding to a point in time or a position. In some embodiments, the optimized trajectory can be one or more paths, lines, curves, or a combination thereof.

One or more of the wheels 1400/1410/1420/1430 may be a steered wheel, which is pivoted to a steering angle under control of the steering unit 1230, a propelled wheel, which is torqued to propel the vehicle 1050 under control of the transmission 1220, or a steered and propelled wheel that steers and propels the vehicle 1050.

A vehicle may include units, or elements not shown in FIG. 1, such as an enclosure, a Bluetooth® module, a frequency modulated (FM) radio unit, a Near Field Communication (NFC) module, a liquid crystal display (LCD) display unit, an organic light-emitting diode (OLED) display unit, a speaker, or any combination thereof.

FIG. 2 is a diagram of an example of a portion of a vehicle transportation and communication system 2000 in which the aspects, features, and elements disclosed herein may be implemented. The vehicle transportation and communication system 2000 includes a vehicle 2100, such as the vehicle 1050 shown in FIG. 1, and one or more external objects, such as an external object 2110, which can include any form of transportation, such as the vehicle 1050 shown in FIG. 1, a pedestrian, cyclist, as well as any form of a structure, such as a building. The vehicle 2100 may travel via one or more portions of a transportation network 2200, and may communicate with the external object 2110 via one or more of an electronic communication network 2300. Although not explicitly shown in FIG. 2, a vehicle may traverse an area that is not expressly or completely included in a transportation network, such as an off-road area. In some embodiments the transportation network 2200 may include one or more of a vehicle detection sensor 2202, such as an inductive loop sensor, which may be used to detect the movement of vehicles on the transportation network 2200.

The electronic communication network 2300 may be a multiple access system that provides for communication, such as voice communication, data communication, video communication, messaging communication, or a combination thereof, between the vehicle 2100, the external object 2110, and an operations center 2400. For example, the vehicle 2100 or the external object 2110 may receive information, such as information representing the transportation network 2200, from the operations center 2400 via the electronic communication network 2300.

The operations center 2400 includes a controller apparatus 2410 which includes some or all of the features of the controller 1300 shown in FIG. 1. The controller apparatus 2410 can monitor and coordinate the movement of vehicles, including autonomous vehicles. The controller apparatus 2410 may monitor the state or condition of vehicles, such as the vehicle 2100, and external objects, such as the external object 2110. The controller apparatus 2410 can receive vehicle data and infrastructure data including any of: vehicle velocity; vehicle location; vehicle operational state; vehicle destination; vehicle route; vehicle sensor data; external object velocity; external object location; external object operational state; external object destination; external object route; and external object sensor data.

Further, the controller apparatus 2410 can establish remote control over one or more vehicles, such as the vehicle 2100, or external objects, such as the external object 2110. In this way, the controller apparatus 2410 may tele-operate the vehicles or external objects from a remote location. The controller apparatus 2410 may exchange (send or receive) state data with vehicles, external objects, or computing devices such as the vehicle 2100, the external object 2110, or a server computing device 2500, via a wireless communication link such as the wireless communication link 2380 or a wired communication link such as the wired communication link 2390.

The server computing device 2500 may include one or more server computing devices which may exchange (send or receive) state signal data with one or more vehicles or computing devices including the vehicle 2100, the external object 2110, or the operations center 2400, via the electronic communication network 2300.

In some embodiments, the vehicle 2100 or the external object 2110 communicates via the wired communication link 2390, a wireless communication link 2310/2320/2370, or a combination of any number or types of wired or wireless communication links. For example, as shown, the vehicle 2100 or the external object 2110 communicates via a terrestrial wireless communication link 2310, via a non-terrestrial wireless communication link 2320, or via a combination thereof. In some implementations, a terrestrial wireless communication link 2310 includes an Ethernet link, a serial link, a Bluetooth link, an infrared (IR) link, an ultraviolet (UV) link, or any link capable of providing for electronic communication.

A vehicle, such as the vehicle 2100, or an external object, such as the external object 2110 may communicate with another vehicle, external object, or the operations center 2400. For example, a host, or subject, vehicle 2100 may receive one or more automated inter-vehicle messages, such as a basic safety message (BSM), from the operations center 2400, via a direct communication link 2370, or via an electronic communication network 2300. For example, operations center 2400 may broadcast the message to host vehicles within a defined broadcast range, such as three hundred meters, or to a defined geographical area. In some embodiments, the vehicle 2100 receives a message via a third party, such as a signal repeater (not shown) or another remote vehicle (not shown). In some embodiments, the vehicle 2100 or the external object 2110 transmits one or more automated inter-vehicle messages periodically based on a defined interval, such as one hundred milliseconds.

Automated inter-vehicle messages may include vehicle identification information, geospatial state information, such as longitude, latitude, or elevation information, geospatial location accuracy information, kinematic state information, such as vehicle acceleration information, yaw rate information, speed information, vehicle heading information, braking system state data, throttle information, steering wheel angle information, or vehicle routing information, or vehicle operating state information, such as vehicle size information, headlight state information, turn signal information, wiper state data, transmission information, or any other information, or combination of information, relevant to the transmitting vehicle state. For example, transmission state information indicates whether the transmission of the transmitting vehicle is in a neutral state, a parked state, a forward state, or a reverse state.

In some embodiments, the vehicle 2100 communicates with the electronic communication network 2300 via an access point 2330. The access point 2330, which may include a computing device, may be configured to communicate with the vehicle 2100, with the electronic communication network 2300, with the operations center 2400, or with a combination thereof via wired or wireless communication links 2310/2340. For example, an access point 2330 is a base station, a base transceiver station (BTS), a Node-B, an enhanced Node-B (eNode-B), a Home Node-B (HNode-B), a wireless router, a wired router, a hub, a relay, a switch, or any similar wired or wireless device. Although shown as a single unit, an access point can include any number of interconnected elements.

The vehicle 2100 may communicate with the electronic communication network 2300 via a satellite 2350, or other non-terrestrial communication device. The satellite 2350, which may include a computing device, may be configured to communicate with the vehicle 2100, with the electronic communication network 2300, with the operations center 2400, or with a combination thereof via one or more communication links 2320/2360. Although shown as a single unit, a satellite can include any number of interconnected elements.

The electronic communication network 2300 may be any type of network configured to provide for voice, data, or any other type of electronic communication. For example, the electronic communication network 2300 includes a local area network (LAN), a wide area network (WAN), a virtual private network (VPN), a mobile or cellular telephone network, the Internet, or any other electronic communication system. The electronic communication network 2300 may use a communication protocol, such as the transmission control protocol (TCP), the user datagram protocol (UDP), the internet protocol (IP), the real-time transport protocol (RTP) the Hyper Text Transport Protocol (HTTP), or a combination thereof. Although shown as a single unit, an electronic communication network can include any number of interconnected elements.

In some embodiments, the vehicle 2100 communicates with the operations center 2400 via the electronic communication network 2300, access point 2330, or satellite 2350. The operations center 2400 may include one or more computing devices, which are able to exchange (send or receive) data from: vehicles such as the vehicle 2100; external objects including the external object 2110; or computing devices such as the server computing device 2500.

In some embodiments, the vehicle 2100 identifies a portion or condition of the transportation network 2200. For example, the vehicle 2100 may include one or more on-vehicle sensors 2102, such as the sensor 1360 shown in FIG. 1, which includes a speed sensor, a wheel speed sensor, a camera, a gyroscope, an optical sensor, a laser sensor, a radar sensor, a sonic sensor, or any other sensor or device or combination thereof capable of determining or identifying a portion or condition of the transportation network 2200.

The vehicle 2100 may traverse one or more portions of the transportation network 2200 using information communicated via the electronic communication network 2300, such as information representing the transportation network 2200, information identified by one or more on-vehicle sensors 2102, or a combination thereof. The external object 2110 may be capable of all or some of the communications and actions described above with respect to the vehicle 2100.

For simplicity, FIG. 2 shows the vehicle 2100 as the host vehicle, the external object 2110, the transportation network 2200, the electronic communication network 2300, and the operations center 2400. However, any number of vehicles, networks, or computing devices may be used. In some embodiments, the vehicle transportation and communication system 2000 includes devices, units, or elements not shown in FIG. 2. Although the vehicle 2100 or external object 2110 is shown as a single unit, a vehicle can include any number of interconnected elements.

Although the vehicle 2100 is shown communicating with the operations center 2400 via the electronic communication network 2300, the vehicle 2100 (and external object 2110) may communicate with the operations center 2400 via any number of direct or indirect communication links. For example, the vehicle 2100 or external object 2110 may communicate with the operations center 2400 via a direct communication link, such as a Bluetooth communication link. Although, for simplicity, FIG. 2 shows one of the transportation network 2200, and one of the electronic communication network 2300, any number of networks or communication devices may be used.

FIG. 3 is a block diagram illustrating a remote vehicle assistance center 300 according to implementations of this disclosure. The remote vehicle assistance center 300 can also be referred to as a remote system or a tele-operations center. The remote vehicle assistance center 300 includes a fleet manager 310, a plurality of vehicle managers (i.e., tele-operators) including but not limited to a tele-operator 320 and a tele-operator 330, and a plurality of vehicles including but not limited to vehicles 340, 350, 360, and 370.

The fleet manager 310 can include an apparatus including some or all of the features of the controller 1300 shown in FIG. 1 or the controller apparatus 2410 of FIG. 2. The fleet manager 310 can monitor and coordinate tele-operators, including the tele-operators 320/330 as well as the movement of vehicles, including autonomous vehicles, and the vehicles 340/350/360/370. Monitoring and coordinating the tele-operators can include any of: assigning, allocating, or deallocating, vehicles to the tele-operators; reviewing and monitoring performance data of the tele-operators; and assigning tele-operators to a geographic area. In an implementation, there can be multiple fleet managers, who may in turn be managed or under the authority of other fleet managers.

The tele-operator 320 can monitor the state or condition of vehicles, including the vehicle 340 and the vehicle 350. As illustrated in FIG. 3, the tele-operator 320 has been assigned vehicle 340 and vehicle 350. The assignment of vehicles to a tele-operator can be performed by a fleet manager such as the fleet manager 310.

The tele-operator 330 can monitor the state or condition of vehicles, including the vehicle 360 and the vehicle 370. As illustrated in FIG. 3, the tele-operator 330 has been assigned vehicle 360 and vehicle 370. The assignment of vehicles to a tele-operator can be performed by a fleet manager such as the fleet manager 310. The assignment of vehicles to a tele-operator can also be automated using machine learning techniques.

In an implementation, the tele-operators can cluster or group the vehicles, establish communication with occupants in the vehicle, remotely operate the vehicles, and coordinate the movement of the vehicles through a transportation network or around various obstacles such as traffic congestion. The tele-operators can interact with other tele-operators to aid in the monitoring and management of the vehicles.

The vehicles including the vehicle 340/350/360/370 comprise vehicles such as the vehicle 2100 as shown in FIG. 2, that are being monitored or coordinated by the fleet manager 310. The vehicles can be operated autonomously or by a human driver and can exchange (send and receive) vehicle data relating to the state or condition of the vehicle and its surroundings including any of: vehicle velocity; vehicle location; vehicle operational state; vehicle destination; vehicle route; vehicle sensor data; external object velocity; and external object location.

In the description herein, sentences describing the autonomous vehicle as taking an action (such as performing, determining, initiating, receiving, calculating, deciding, etc.) are to be understood that some appropriate module of the AV as taking the action. Such modules may be stored in a memory of the AV, such as the memory 1340 of FIG. 1, and executed by a processor, such as the processor 1330 of FIG. 1. Such modules may be partially or fully included in a controller apparatus, such as the controller apparatus 2410 of FIG. 2 and may be partially or fully executed by a processor of the AV, a processor of an operations center, or a combination thereof. For example, the statement “the AV determines a trajectory” can be understood to mean that “a module of the AV determines a trajectory” or “a trajectory planning module of the AV determines a trajectory.”

FIG. 4 is an example of modules of a system 400 for exception handling according to implementations of this disclosure. The system 400 can be included in a vehicle (e.g., an autonomous vehicle) including the vehicle 1050 shown in FIG. 1, the vehicle 2100 shown in FIG. 2, one of the vehicles 340/350/360/370 of FIG. 3. The system 400 can be stored in a memory, such as the memory 1340 of FIG. 1, as computer executable instructions that can be executed by a processor, such as the processor 1330 of FIG. 1.

The system 400 includes a world model module 402, a trajectory planning module 404, an obstruction manager module 406, and a risk evaluation module 408. Other examples of the system 400 can include more, fewer, or other modules. In some examples, some of the modules can be combined; in other examples, a module can be divided into one or more other modules. For example, the risk evaluation module 408 may be combined with the obstruction manager module 406. The modules, or a subset therefrom, of the system 400 can be referred to as an exception handling module.

The world model module 402 can receive sensor data, such as from the sensor 1360 of FIG. 1, and determines (e.g., converts to, detects, etc.) objects from the sensor data. That is, for example, the world model module 402 can determine the road users (e.g., one or more external objects or external object 2110, as described with respect to FIG. 2) from the received sensor data. For example, the world model module 402 can convert a point cloud received from a light detection and ranging (LiDAR) sensor (i.e., a sensor of the sensor 1360) into an object. Sensor data from several sensors can be fused together to determine (e.g., guess the identities of) the objects. Examples of objects include a bicycle, a pedestrian, a vehicle, a structure, etc. The objects maintained by the world model module 402 can include static objects and/or dynamic objects. A dynamic object is a world object that is currently moving. A static object can be any non-moving object. A building or a traffic sign can be examples of static objects. A static object can be an object that was previously classified as a dynamic object; or vice versa.

The world model module 402 can receive sensor information that allows the world model module 402 to calculate and maintain additional information for at least some of the detected objects. For example, the world model module 402 can maintain a state for at least some of the determined objects. For example, the state for an object can include zero or more of a velocity, a pose, a geometry (such as width, height, and depth), a classification (e.g., bicycle, large truck, pedestrian, road sign, etc.), and a location. As such, the state of an object includes discrete state information (e.g., classification) and continuous state information (e.g., pose and velocity).

The world model module 402 can fuse sensor information, can track objects, can maintain lists of hypotheses for at least some of the dynamic objects (e.g., an object A might be going straight, turning right, or turning left), can create and maintain predicted trajectories for each hypothesis, and can maintain likelihood estimates of each hypothesis (e.g., there is a 90% probability that object A will go straight, considering object A's pose/velocity and the trajectory poses/velocities).

In an example, the world model module 402 uses one or more instances of the trajectory planning module 404 to generate the predicted trajectories for each object hypothesis for at least some of the dynamic objects. For example, an instance of the trajectory planner can be used to generate predicted trajectories for vehicles, bicycles, and pedestrians. In another example, an instance of the trajectory planner can be used to generate predicted trajectories for vehicles and bicycles, and a different method can be used to generate predicted trajectories for pedestrians.

The trajectory planning module 404 can generate a trajectory (i.e., a path) of a vehicle by detecting (e.g., sensing, observing, etc.) the presence of static objects and anticipating (i.e., predicting) the trajectories of other users (e.g., road users, dynamic objects) of the vehicle transportation network. The trajectory planning module 404 can generate a trajectory for the AV, from a source location to a destination location, by, for example, receiving map data, teleoperation data, and other input data; stitching (e.g., fusing, connecting, etc.) the input data longitudinally to determine a speed profile for a path from the source location to the destination location (e.g., the speed profile specifying how fast the AV can be driven along different segments of the path from the source location to the destination location); and, at discrete time points (e.g., every few milliseconds), having the trajectory planner process constraints related to static and dynamic objects, which are observed based on sensor data of the AV, to generate a smooth trajectory for the AV for the next time window (e.g., a look-ahead time of 6 seconds).

The trajectory planning module 404 can determine a next-few-seconds trajectory. As such, and in an example where the next few seconds are the next 6 seconds (i.e., a look-ahead time of 6 seconds), the trajectory planning module 404 can determine a trajectory and locations for the AV in the next 6 seconds. For example, the trajectory planning module 404 may determine (e.g., predict, calculate, etc.) the expected locations of the AV at several time intervals (e.g., every one-quarter of a second, or some other time intervals). The trajectory planning module 404 can determine the detailed-planned trajectory based on predictable responses of other road users.

In an example, the world model module 402 can use an instance of the trajectory planning module 404 to generate the predicted trajectories for each object hypothesis for at least some of the dynamic objects. For example, an instance of the trajectory planning module 404 can be used to generate predicted trajectories for vehicles, bicycles, and pedestrians. In another example, an instance of the trajectory planning module 404 can be used to generate predicted trajectories for vehicles and bicycles, and a different method can be used to generate predicted trajectories for pedestrians.

The trajectory planning module 404 can receive the anticipated (i.e., predicted) trajectories of other users of the vehicle transportation network (also referred to as real-world objects) from the world model module 402. For each detected dynamic object (e.g., a real-world object, such as a vehicle, a pedestrian, a bicycle, and the like), the world model module can maintain (e.g., predict and update) one or more hypothesis regarding the possible intentions of the real-world object. Examples of intentions (e.g., hypotheses) include stop, turn right, turn left, go straight, pass, and park. A likelihood is associated with each hypothesis. The likelihood is updated based on observations received from sensor data.

In an example, to determine a path for the next time window (such as to go around an obstruction), the trajectory planning module 404 can determine a drivable area and a discrete-time speed plan for the next time window. The drivable area can be, for example, the area of a vehicle transportation network where the AV can be driven. Initially, the drivable area may include areas where the AV cannot be predicted to be safely driven. The trajectory planning module 404 cuts out of the drivable area those areas where the AV cannot be predicted to be safely driven. This process results in an adjusted drivable area. The adjusted drivable area can include areas that violate traffic norms.

The trajectory planning module 404 can identify nearby objects to the AV. In an example, the nearby objects can be at least some of the external objects maintained by the world model module 402. For example, the nearby objects can be objects within a predetermined distance from the AV, objects within a predicted arrival time of the AV, or objects that meet other criteria for identifying a subset of the objects, such as objects that constitute the obstruction situation.

The trajectory planning module 404 determines an adjusted drivable area. The “adjusted drivable area” is the drivable area after areas have been removed from the drivable area to account for static and/or dynamic objects. For example, in determining the adjusted drivable area, the trajectory planning module 404 can consider any objects that caused the obstruction situation, oncoming vehicle, and other road objects that may be in the proximity (coming from behind, on the left, on the right, etc.) of the AV.

The trajectory planning module 404 adjusts the drivable area for static objects. That is, the trajectory planning module 404 removes (e.g., cuts out, etc.) from the drivable area those portions of the drivable area where static objects are located. This is so because the AV is to be controlled to navigate (e.g., drive) around the static objects. It is noted that an object that is currently classified as static object may have been classified as a dynamic object at a previous time instant and may become a dynamic object at a future time instant. The size of the cut-out area can be determined based on an estimate of the size of the static object. The size of the cut-out area can include a clearance area so that the AV does not drive too close to the static object.

The trajectory planning module 404 can adjust the discrete-time speed plan for static objects. For example, in the absence of obstacles or other road users, the discrete-time speed plan can follow a predetermined speed profile. For example, when the adjusted drivable area contains a narrow pass, accounting for static objects, instead of following (i.e., using the speed of) the strategic profile verbatim (i.e., as set in the strategic profile), the trajectory planning module 404 adjusts the discrete-time speed plan to reduce the speed of the AV to a comfortable speed. For example, when the adjusted drivable area, accounting for static objects, contains a static blockage (e.g., an obstruction situation), the trajectory planning module 404 adjusts the discrete-time speed plan such that the AV comes to a stop a prescribed distance before the static blockage.

The trajectory planning module 404 can then adjust the drivable area for dynamic objects. That is, the trajectory planning module 404 cuts out portions of the drivable area based on the respective predicted trajectories of each of the dynamic objects. The trajectory planning module 404 can use timing information regarding locations of each of the dynamic objects to cut out additional portions of the drivable area. The cutouts in the drivable area for dynamic objects are generated by comparing the timing of the predictions for the dynamic objects compared to the timing generated by the discrete-time speed plan, which now accounts for static objects. That is, the trajectory planning module 404 can predict for a dynamic object, and, based on the predicted trajectory of the dynamic object, where the dynamic object will be located at different discrete points in time relative to the locations of the AV at the same discrete points in time. The locations of a dynamic object are matched to the predicted locations of the AV to determine cutout portions.

The trajectory planning module 404 can then perform an optimization operation(s), such as a constrained operation, to determine an optimal trajectory for the AV. The trajectory planning module 404 can use (i.e., as inputs to the optimization operation) the motion model (e.g., the kinematic motion model) of the AV, a coarse driveline (e.g., a line in the road over which the longitudinal axis of the AV coincides as the AV moves along the road), and the adjusted drivable area, more, fewer, or other inputs to calculate (e.g., determine, generate, etc.) an optimal trajectory for the AV.

The obstruction manager module 406 can identify the obstruction situation. For example, if the obstruction manager module 406 detects that the trajectory (i.e., a first trajectory) of the AV, as determined by the trajectory planning module 404 is blocked, then after a predetermined period of time (e.g., a few seconds), the obstruction manager module 406 can cause the trajectory planning module 404 to generate a second trajectory by relaxing traffic norms. The first trajectory may have been generated without violating traffic norms. For example, in deriving the drivable area, the trajectory planning module 404 may have excluded opposite direction road lanes and/or off-road areas. In generating the second trajectory, the obstruction manager module 406 can direct the trajectory planning module 404 to use areas that the trajectory planning module 404 considered non-drivable areas when generating the first trajectory.

The obstruction manager module 406 can cause the risk evaluation module 408 to assess a risk associated with the obstruction situation, with the second trajectory, or a combination thereof. In the case that the risk associated with the second trajectory being greater than a risk threshold, the obstruction manager module 406 can initiate a request to a tele-operator, as further described below. The obstruction manager module 406 can receive a response from the tele-operator and cause the AV to be operated according to the response. As mentioned above, the response of the tele-operator can be a wait response, a proceed response, a response that includes a trajectory, or some other response, as further described below.

The risk evaluation module 408 determines a risk associated with the obstruction situation, with the trajectory, or a combination thereof. In a first example, the risk can be considered to be a measure of understanding by the AV (such as based on received sensor data, high definition (HD) map data, and other data that may be available to the AV) of the obstruction scene. The ease of reference, the measure of understanding by the AV of the obstruction scene can be referred to as a situation likelihood value, or simply a situation likelihood. In a second example, the risk can be a based on a weighting of the situation likelihood and the consequence(s) of following the second trajectory, which is generated by the trajectory planning module 404 as described above. Other ways of measuring risk are possible.

In the first example, the risk evaluation module 408 determines the risk based on values of features that can be important and/or relevant to resolving the exception situation. The features can include whether any other world objects are present in the scene, the state information of the other world objects, the location of the AV on an HD map, the speed of the AV, the visibility from the AV, specific features regarding stopped vehicles, fewer information, additional information, other information, or a combination thereof. At least some of the features and/or feature values can be based on at least some of the telemetry data that are received from the AV, such as camera images, LiDAR point cloud(s), radar measurement(s), and the like.

For example, features regarding other world objects can include whether there are any of vehicles, bicycles, pedestrians and their respective numbers, whether a world object was previously detected or is a new object, and/or whether a previously detected object was previously determined to be moving (e.g., whether the classification of the detected object has changed from dynamic to static). For example, prior observations that a vehicle was moving but is now stopped can indicate that the vehicle is likely to move again. The location of the AV on the HD map can include the type of road, the presence of traffic signs (e.g., traffic lights, stop signs, etc.), intersections, and the like. The visibility from the AV can include whether the view of the AV is blocked (such as by a stopped vehicle), the presence of a hill, and the like. Other features regarding stopped vehicles can include, to the extent that they are perceived and detected using sensor information, whether hazard lights are on, whether and which doors are open, whether pedestrians are loading or unloading, and the like. The determined risk value can be a weighted combination of the feature values.

The presence of pedestrians in the scene can increase the risk. An unobstructed view of the AV can lower the risk. Uncertainty (or degrees of uncertainty) regarding classification of objects can increase the risk. For example, while a vehicle may be parked, it may not be possible to determine whether the vehicle is permanently stopped (such as because it has broken down) or whether it is temporarily parked (such as at an intersection). A degree of certainty may be associated with whether an object is permanently stopped. Other indicia can be used in determining the risk of whether the vehicle is permanently or temporarily stopped. For example, detecting pylons and/or flashing hazard lights can increase the certainty that the vehicle is permanently stopped. For example, the longer the vehicle has been stopped, the higher the chances that is vehicle is permanently stopped. Bad (snowy, foggy, etc.) weather conditions can increase the risk. For example, that a vehicle is observed (e.g., determined, assessed, etc.), such as based on HD map data, to be stopped at an intersection can indicate that the vehicle is more likely to be yielding to other traffic. As such, the vehicle is likely to move again; unless it is observed to be stationary for a sustained time in excess of normal yield times at that intersection.

In an example, that a leading vehicle was previously determined to move (and therefore is highly likely to continue moving) can cause the AV to select a strategy to wait, rather than go around the vehicle. However, if the leading vehicle is not determined to have moved for a predetermined period of time (e.g., 2 minutes, 3 minutes, or some other stop time), then a risk associated with the second trajectory can be determined.

In the second example, and as mentioned above, the risk evaluation module 408 can determine the risk based on a weighting (e.g., a product) of the situation likelihood value and the consequences of following the second trajectory, which is generated by the trajectory planning module 404 as described above. The risk evaluation module 408 can be thought of as computing the risk of allowing the AV to go around the obstruction without remote human supervision. The risk can be a measure of the likelihood of an outcome weighted by the social cost of that outcome. Mathematically, given possible outcomes {Yi} (e.g., the obstruction moves while AV is going around it), with likelihoods {Pi} and ‘social cost’ {Ci}, the risk can be computed as risk=max_i {Pi*Ci}.

For example, assume that a person is detected in the obstruction scene. A person in the scene (who is not a normal pedestrian crossing the road) elevates risk at least because (i) it is unknown if that person is a legitimate traffic director (e.g. traffic policeman or construction worker) and (ii) ignoring, or ignoring the instructions of, a legitimate traffic director may have a high cost. If the person is in fact a policeman but is not so classified (such as by the world model module 402) with complete certainty, then the consequences of ignoring the policeman's instruction are high.

In the second example, the risk can be described as the risk of the AV making a decision (e.g., a decision to follow a trajectory) based on the AV's own understanding of the obstruction situation and without any further input (such as from a human tele-operator). Said another way, the computation of the risk is based on the selected action of the AV. The selected action of the AV is essentially the action to proceed according to the second trajectory. Said yet another way, the risk can be calculated based on the AV's understanding of the situation. A lack of knowledge (i.e., understanding) can imply that unwelcome outcomes (e.g., disobeying a traffic policeman) cannot be eliminated and therefore must be considered as possible.

The risk evaluation module 408 can estimate one or more situation likelihood values, each associated with combinations of possible feature values. The features in the scene can be used to inform of possible outcome likelihoods and costs. For example, if there is a clear view ahead and sufficient space, the cost of overtaking an obstruction that moves is likely low. For example, if the obstruction has hazard lights on, the likelihood of it moving is likely low as well. Consequently, the risk is very (e.g., risk=low*low=(very low)). For example, if a person is identified in a scene, one situation likelihood value may be associated with the person being a policeman and a second situation likelihood value may be associated with the person being a construction worker. Additionally, whereas one second trajectory is described above, more than one second trajectory can be generated by the trajectory planning module 404 and consequences associated with each of the second trajectories evaluated. The final risk evaluation (e.g., the risk value provided by the risk evaluation module 408) can be the worst case risk associated with the set of considered outcomes. That, the risk can be the minimum (i.e., riskiest) of all the calculated risk values.

The product, as shown in Table I, of the situation likelihood value and a consequence value can be used as the risk value. In Table I, which is reminiscent of a Risk Assessment matrix, the situation likelihood value is shown as having three values (i.e., low, medium, high) and the consequence value is also shown as having three values (i.e., low, medium, high). However, as a person skilled in the art recognizes more or less values (labels or numerical values) can be assigned to situation likelihood value and/or the consequence value. In the case that numerical values are used, the risk can be determined as the multiplying the situation likelihood value by the consequence value. An example, of risk assessment matrix is shown in Table I.

TABLE I Situation Likelihood Consequence Low Medium High High Yellow Red Red Medium Green Yellow Red Low Green Green Yellow

Table I illustrates that the risk is identified as “Green” in situations where the situation likelihood/consequence value combinations are determined to be Low/Medium, Low/Low, and Medium/Low; the risk is identified as “Yellow” in situations where the situation likelihood/consequence value combinations are determined to be Low/High, Medium/Medium, and High/Low; and the risk is identified as “Red” in situations where the situation likelihood/consequence value combinations are determined to be Medium/High, High/High, and High/Medium. In an example, in Green and Yellow risk situations, the AV can autonomously (i.e., without tele-operator intervention or aid) resolve (e.g., go around, deal with, navigate around, etc.) the obstructions situation. However, when the risk is Red, the AV (i.e., the obstruction manager module 406) initiates a request for assistance from a tele-operator.

FIG. 5 is a flow chart of a technique 500 for exception handling by an autonomous vehicle (AV) according to implementations of this disclosure. Some or all of the technique 500 for exception handling may be implemented in a vehicle (e.g., an autonomous vehicle) including the vehicle 1050 shown in FIG. 1, the vehicle 2100 shown in FIG. 2, one of the vehicles 340/350/360/370 of FIG. 3, or a computing apparatus including a controller apparatus such as the controller apparatus 2410 shown in FIG. 2. The controller apparatus can include an exception handling module (such as the system 400 of FIG. 4) or the controller apparatus can comprise an exception handling module. In an implementation, some or all aspects of the technique 500 for exception handling can be implemented in a system combining some or all of the features described in this disclosure. The technique 500 can be executed, partially or fully, by at least some of the modules of the system 400 of FIG. 4.

At 502, the technique 500 identifies an exception situation. In an implementation, identifying an exception situation can include identifying an obstruction of a first trajectory of the AV, determining a second trajectory that avoids the obstruction, and determining that the second trajectory violates a driving norm.

FIG. 6 are block diagrams illustrating examples of obstruction situations 610, 630, and 650 according to implementations of this disclosure. The obstructions situations 610, 630, 650 are depicted from a point of view of, for example, a front facing camera and/or sensors of an AV (not shown). That is, in each of the obstruction situations 610, 630, 650, the illustrated example depicts the view (e.g., the obstruction scene) as perceived through one or more sensors of the AV.

In the obstruction situation 610, the AV is depicted in a right lane of a two-lane road, including a left lane 612. The AV is stopped behind a vehicle 614, which in turn is stopped behind a truck 616. The vehicle 614, the truck 616, and any other road users described with respect to any other figure(s) can be maintained by a world model module 402 of the AV. The AV can detect the obstruction situation based on at least one or more criteria. For example, the obstruction situation can be detected if the path of the AV remains obstructed for more than a predefined period of time.

The predefined period of time can be 1 minute, 2 minutes, or some other predefined period of time. In an example, the predefined period of time may depend on an average traffic signal time that is proximate to the AV. For example, the AV (or a module thereof) may include (or have access to) High Definition (HD) map information that can include traffic signal information. Similarly, the AV can include a global positioning sensor (GPS). As such, using a location of the AV (using the GPS information) and the map information, the AV can determine the average traffic signal time.

In another example, the AV can detect the obstruction situation because a traffic signal 619 has turned green, a vehicle 620 in the left lane 612 is moving forward, some other criteria, or a combination thereof, yet the path of the AV remains obstructed. The HD map information can include accurate information regarding a vehicle transportation network to within a few centimeters. For example, the HD map information can include details regarding road lanes, road dividers, traffic signals, traffic signs, speed limits, and the like.

In an example, a trajectory planning module of the AV, such as the trajectory planning module 404 of FIG. 4, can be used to determine that the path (e.g., trajectory) of the AV is obstructed. For example, the trajectory planning module can determine that if the AV were to continue along its current trajectory, then the AV will encounter (e.g., collide with) a static blockage (i.e., the vehicle 614) within 0.5 seconds. As mentioned above, an instance of the trajectory planning module can be used to determine a trajectory for the vehicle 614. If the vehicle 614 has not moved for a certain period of time, then state information in the world model module 402 can indicate that the vehicle 614 is a static object.

The obstruction situation 630 illustrates the AV as traveling on a one-lane road where a lane 632 is for the opposite direction traffic. A vehicle 634 is stopped. State information of the vehicle 634 (such as state information that can be maintained by a world model module, such as the world model module 402 of FIG. 4) can indicate that the vehicle 634 is stopped. In some examples, the AV (such as via sensors of the AV) can determine that the hazard lights of the vehicle 634 are flashing. In some examples, the AV can detect that pylons 636 are placed behind the vehicle 634.

The obstruction situation 650 illustrates that the AV is approaching an intersection 652. The AV can identify the intersection based on map information that can be available to the AV. A vehicle 654 and a vehicle 656 are stopped. However, an obstruction module of the AV, such as the obstruction manager module 406 of FIG. 4, may not be able to determine with certainty whether at least one of the vehicles 654, 656 is stopped at the intersection or stopped for some other reason. A pedestrian 658, and a vehicle 660 are also detected in the scene. As mentioned, the world model module 402 of the AV can maintain state information associated with each of the vehicles 654, 656, 660 and the pedestrian 658.

As mentioned above, the AV can determine a trajectory that avoids (e.g., navigates around) the obstruction. In an example, a trajectory planning module, such as the trajectory planning module 404 of FIG. 4, can be used to determine one or more trajectories for navigating around the obstruction. The obstruction module can instruct the trajectory planning module to generate trajectories such that operating the AV according to the trajectories would violate traffic norms.

With respect to the obstruction situation 610, the AV can determine a trajectory whereby the AV uses the left lane 612. The direction of traffic of the left lane 612 is the same as that of the AV. As such, by moving to the left lane 612, the AV does not violate any traffic norms. In another example, the AV can decide to continue stopping behind the vehicle 614 (for example, because the left lane 612 is not clear). In such a situation (e.g., continuing to stop behind the vehicle 614), traffic norms are also not violated. Because no traffic norms are violated, the AV can classify the obstruction situation 610 as a normal obstruction situation.

On the other hand, the obstruction situations 630, 650 are classified as exception situations because, to get around the obstruction, the AV would have to cross the center line of the road and travel on an opposite-traffic lane (e.g., the lane 632).

At 504 of FIG. 5, the technique 500 identifies a risk associated with the exception situation. That is, the technique 500 identifies a risk associated with autonomously resolving the exception situation, such as resolving the exception situation without human (e.g., a tele-operator) supervision. Said another way, the technique 500 can identify the risk associated with a determined trajectory for navigating around the obstruction. In an example, the risk can be identified by a risk evaluation module, such as the risk evaluation module 408 of FIG. 4. In an example, the risk can be considered to be a measure of understanding by the AV. In another example, the risk can be based on a weighting of the understanding by the AV of the obstruction scene and the consequences of following the second trajectory that avoids the obstruction.

With respect to the obstruction situation 630 of FIG. 6, the risk associated of autonomously navigating around the obstruction are not high. However, since navigating around the obstruction requires violating traffic norms (e.g., traveling on the lane 632), the risk is a medium (“Yellow,” per Table I) risk. The lane 632 is an oncoming (i.e., opposite-direction) traffic lane. In an example, driving in the lane of oncoming traffic can be considered of at least a medium (e.g., yellow) risk.

The vehicle 634 is most likely permanently stopped because other indicia (e.g., the pylons 636 or flashing lights) in the scene indicate so. As such the risk associated with suspending the traffic norms are not high. The risk is a medium risk (e.g., “Yellow,” per Table I). However, even if it cannot be determined with high certainty whether the vehicle 634 is permanently stopped, the risk is still not high because the sensors of the AV can perceive (e.g., see) far ahead.

The consequences of misclassifying the vehicle 634 as permanently stopped are also not high. For example, if the vehicle 634 starts to move while the AV is in the process of operating the second trajectory that avoids the obstruction, thereby overtaking the vehicle 634, then the technique 500 would have to determine whether to accelerate the AV further to completely overtake the vehicle 634 or slow down the AV to allow the vehicle 634 to pass ahead of the AV. In either situation, the consequence has low severity because there is ample road ahead (i.e., a clear view ahead).

With respect to the obstruction situation 650 of FIG. 6, the risk is high (e.g., “Red,” per Table I). This is so because it cannot be determined whether the vehicles 654 and 656 are yielding to something in front of them. Additionally, HD map data can indicate the presence of the intersection 652. As such, the vehicles 654 and 656 could be legitimately stopped for some other reason; namely, the vehicles 654 and 656 could be yielding at the intersection. The risk is also high because a person (i.e., the pedestrian 658) is detected in the scene. The risk can be considered high at least because (i) the person may not be behaving as a typical pedestrian may be expected to and/or (ii) the vehicles 654 and 656 may be legitimately stopped at the STOP intersection ahead. For example, instead steadily walking from one side of the road to the other, the person may be almost stationary.

Additionally, the identity (e.g., role) of the pedestrian 658 may not be determinable with certainty. For example, the pedestrian 658 may be a motorist that has stopped to talk to another motorist. If this is the situation, the risk may be lower than if the pedestrian 658 were classified as a traffic controller or a policeman. In an example, the risk can be set to high (e.g., “Red,” per Table I) whenever pedestrians (e.g., humans) are detected in the scene.

At 506, the technique 500 determines whether the risk exceeds a threshold. If the risk does exceed the threshold, then the technique 500 proceeds to 508. In an implementation, and as illustrated by a dashed line 516, if the risk does not exceed the threshold, the technique 500 can proceed to 514.

The threshold can be such that it can be compared to the risk. For example, if the risk is a percentage, then the threshold can also be specified as (or can be converted to) a percentage (e.g., 60%, 70%, or some other percentage). For example, if the risk is an ordinal value, then the threshold can be (or can be converted to) one of the ordinal values. For example, if the risk can be, in increasing severity, one of the values “low”/“green” “medium”/“yellow,” or “high”/“red” then the threshold may be “medium”/“yellow.” As such, if the risk is determined to be “high”/“red” and the threshold is selected to be “medium”/“yellow,” then the technique 500 proceeds to 508. In an example, the risk can correspond to a classification. For example, the obstruction situation can be classified into one of the classes normal, low, high or some other classification.

At 508, the technique 500 initiates a request for assistance from a tele-operator. Initiating the request can include initiating a request for assistance to one of more remote vehicle assistance centers, such as the remote vehicle assistance center 300 of FIG. 3. As such, a tele-operator, such as one of the tele-operators 320, 330 of FIG. 3 can respond to the request. The request can be transmitted via an electronic communication interface, such as the electronic communication interface 1370 of FIG. 1. At 510, while the technique 500 waits for instructions from a tele-operator, the technique 500 causes the AV to halt (e.g., wait) in place behind the obstruction. That is, the AV safely halts and waits for the tele-operator to respond, if the tele-operator has not done so already.

The request can include information (e.g., state data) that can be useful to a tele-operator in responding to the request. The information can be included in the request when the request is initiated. In some examples, at least some of the information can be transmitted by the technique 500 in response to a request for that information from one or more systems used by a tele-operator. As such, some of the information may be pushed to a system of the tele-operator. Whether information is pushed from or pulled from the vehicle, such information is collectively referred to as transmitted information.

The state data can include, but is not limited to, data that indicates the state or condition of the vehicle that is executing the technique 500, including any of kinetic state data relating to any of the velocity and acceleration of a vehicle, location data, including the geographical location of a vehicle (e.g., the latitude and longitude of the vehicle) or the location of the vehicle with respect to another object, vehicle position, including the orientation and inclination (e.g., slope of the vehicle on an incline) of the vehicle, the operational state of the vehicle, including the electrical state or mechanical state of the vehicle (e.g., health of the electrical vehicle systems, mechanical vehicle systems, tire pressure, etc.), maintenance data related to maintenance of the vehicle, energy source data including an amount of fuel remaining or an amount of battery charge remaining, sensor data based on outputs from sensors including, optical sensors, audio sensors, an motion sensors, internal state data, including a temperature and humidity inside the passenger cabin of the vehicle, and a current task (e.g., pick up a passenger) of the vehicle.

The transmitted information can also include state information of other road users that are maintained in a world model module, such as the world model module 402 of FIG. 4. For example, state of an object that is, or is a part of, the obstruction, and/or the state of other objects proximal to the vehicle can be included in the transmitted information. For example, zero or more of a velocity, a pose, a geometry (such as width, height, and depth), a classification (e.g., bicycle, large truck, pedestrian, road sign, etc.), a location, other information, or a subset thereof can be transmitted from the vehicle so that the tele-operator can have sufficient information to determine a response.

FIG. 7 is an illustration of user interfaces 700 of a tele-operator according to implementations of this disclosure. The user interfaces 700 are mere illustrative examples of visual information that a tele-operator may need in order to respond to the request. One or more of the user interfaces 700 can be displayed (or available for display) to a tele-operator. The user interfaces 700 include a map view 702, an augmented view 704, and a dashcam view 706. However, the user interfaces 700 can include more, fewer, or other user interfaces and/or information that can aid the tele-operator in responding to the received request.

The map view 702 depicts one or more vehicles that are managed by the tele-operation center. The one or more vehicles are overlaid on a street map. The map view 702 illustrates that the vehicle 722 is approaching an intersection 724. The map view 702 can be generated using location information that is received from the vehicle 722. That is, the vehicle 722 can regularly (e.g., every several milliseconds) send its location information to a system that enables the creation of the view 704. The map view 702 illustrates a ticket view 726, which is further described with respect to FIG. 8. A timer 728 can indicate how long the vehicle 722 has been stopped.

The augmented view 704 illustrates a satellite view of empty streets overlaid with the vehicle 722 and other road users. The other road users include any road users that constitute the obstruction and/or other proximal road users. The state information transmitted by technique 500 can be used to generate the augmented view 704. For example, pose and size state information of the other road users can be used to create the augmented view 704. A vehicle 732, a vehicle 734, and a vehicle 736 are augmented information that correspond, respectively, to the vehicles 654, 654, and 660 of FIG. 6. As the augmented view 704 is generated at a different point in time than that of the obstruction situation 650, the different road users have different poses, locations, and orientations. That is, the augmented view 704 can be an up-to-date (e.g., near real-time) view of the obstruction situation.

As mentioned above, the technique 500 can determine a second trajectory that avoids the obstruction. The second trajectory can be transmitted in the request to the tele-operations center. In such a case, the augmented view 704 can include a trajectory indicator 738 that illustrates the second trajectory. The second trajectory can be transmitted in the form of a series of locations, which are connected in the augmented view 704 as the trajectory indicator 738. The augmented view 704 can also include an indicator (i.e., a risk indicator 740) of the risk as identified by the technique 500. The risk indicator 740 illustrates that the technique 500 determined the risk to be 7 (e.g., 7 out of a maximum risk of 10). The risk as identified by the technique 500 can be included in the transmitted information.

In an example, the technique 500 can transmit (e.g., in near real-time) one or more dashcam images. That is, the vehicle may be equipped with a camera that is directed towards the front of the vehicle such that the camera can capture images of the obstruction scene. In some examples, the camera can be a video camera. The dashcam view(s) may be displayed to the tele-operator as the dashcam view 706.

FIG. 8 is an illustration of a ticket 800 according to implementations of this disclosure. The ticket 800 illustrates an example of what may be presented to a tele-operator at a tele-operations center in response to an AV initiating a request for tele-operator assistance. The ticket 800 includes an exception description 802, occupancy information 804, destination information 806, feature information 808, and an action button 810. In some implementations, more, fewer, other information or actions, or a combination thereof can be displayed in the ticket.

The exception description 802 can be a summary of the nature (e.g., type) of the exception situation. The occupancy information 804 can describe whether there are any, and/or the number of, passengers in the AV. For example, the AV may be executing a robo-taxi (i.e., autonomous taxi) service at the time of the occurrence of the exception situation. As such, there would be passengers in the AV. In another example, the AV may be on its way to a service and maintenance center following passenger drop off. As such, no passengers may be in the AV. To what extent the AV may be allowed to suspend (e.g., disobey, deviate from) traffic norms in order to circumvent the obstruction may depend on whether passengers are in the AV.

The destination information 806 can indicate the next destination of the AV. Alternatively or additionally, the destination information 806 can indicate a final destination of the AV. For example, the AV may be scheduled to make stops along a route to a final destination. As such, any of locations of the stops and/or the final destination can be listed in the destination information 806.

The feature information 808 can include values of features that are important and/or relevant to resolving the exception situation. As mentioned above, the features can include whether any other world objects are present in the scene, the location of the AV on an HD map, the speed of the AV, the visibility from the AV, specific features regarding stopped vehicles, fewer information, additional information, or a combination thereof. For example, features regarding other world objects can include whether there are any of vehicles, bicycles, pedestrians and their respective numbers. The location of the AV on the HD map can include the type of road, the presence of traffic signs (e.g., traffic lights, stop signs, etc.), intersections, and the like. The visibility from the AV can include whether the view of the AV is blocked by a stopped vehicle, the presence of a hill, and the like. Other features regarding stopped vehicles can include whether hazard lights are on, whether and which doors are open, whether pedestrians are loading or unloading, and the like.

A tele-operator can select (e.g., click, activate, press, etc.) the action button 810 when the tele-operator is ready to resolve the ticket. When the action button 810 is selected, the tele-operator can evaluate the obstruction situation, such as by observing, in real time (or near real time) the augmented view 704, the dashcam view 706, or any other views. The tele-operator can also evaluate the trajectory indicator 738. The tele-operator can be presented with a menu, as described with respect to FIG. 9, for selecting a response.

FIG. 9 is an illustration of menu 900 of responses of a tele-operator according to implementations of this disclosure. In an implementation, the menu 900 can be displayed in the augmented view 704 proximal to the trajectory indicator 738. For example, the menu 900 can overlay the trajectory indicator 738 in response to the tele-operator clicking on or proximal to the trajectory indicator 738. The menu 900 includes three options, each option corresponding to a response of the tele-operator. However, more, fewer, or other response options may be possible. By selection a menu option from the menu 900, the tele-operator causes instruction data to be transmitted to the AV. The instruction data can be transmitted through a network including a wireless network (e.g., cellular network) or any other communication link, system, or platform between the remote support system and the vehicle being monitored/supported, such as described with respect to FIG. 2.

The instruction data can include but is not limited to instructions to be performed by the AV or an occupant of the vehicle (e.g., a driver, a passenger). The instruction data can include data associated with any of controlling movement of a vehicle, including changing the acceleration, velocity, or direction (e.g., steering), of the vehicle, activating or deactivating (e.g., turning some or all parts of the vehicle on or off) a control system in the vehicle, including mechanical control systems and electrical control systems, activating or deactivating sensors in the vehicle (e.g., activating a camera to view the interior of the vehicle or an area outside the vehicle), activating or deactivating a communication system including any of internal communication systems (e.g., internal speakers directed at vehicle occupants) and external communication systems (e.g., external speakers directed at objects or individuals outside of the vehicle).

In an implementation, transmitting the instruction data to the AV can include transmitting driving route data (i.e., a third trajectory) for implementation by an autonomous device or system of the vehicle. The third trajectory can be a short-term path around an obstruction situation. The third trajectory can be a new route to a destination such that the new route circumvents the obstruction situation. As such, the driving route data can include instructions to modify an existing driving route for the vehicle.

In another implementation, transmitting the instruction data to an autonomous vehicle can be associated with ignoring at least one operating constraint of the autonomous operation to allow the first vehicle to traverse the driving route. As an example, autonomous operation of a vehicle can include operating constraints that prohibit certain types of actions by the vehicle, including any of violating a speed limit, including driving too rapidly or driving too slowly, violating a traffic regulation, including driving in the opposite direction of traffic, and driving away from a road surface. By ignoring an operating constraint, a vehicle is able to perform prohibited actions in accordance with instructions in the instruction data. For example, circumventing a construction zone could include driving in a portion of the roadway that was previously restricted such as when the portion of the roadway isn't a paved road surface and is instead a dirt road.

By selecting a menu option 902 (i.e., “Authorize”), the tele-operator authorizes to AV to proceed along the second trajectory that is proposed by the AV. That is, the technique 500 receives a response to proceed. By selecting a menu option 904 (i.e., “Reject”), the tele-operator instructs the AV to continue to wait (e.g., halt in place to await further instructions). That is, the technique 500 receives a response to wait. By selecting a menu option 906, the tele-operator can select (e.g., draw, define, etc.) a new route (i.e., a third trajectory) to be followed by the AV.

Referring again to FIG. 5, at 512, the technique 500 receives a response (i.e., a received response) from the tele-operator. As already mentioned, the response can be one of a first response to wait, a second response to proceed, or a third response that includes a trajectory.

The technique 500 can further include, in response to the response being a proceed response, operating the AV according to the second trajectory. For example, the tele-operator can authorize (such as by selecting the menu option 902 as described with respect to FIG. 9) the second trajectory, which is indicated by the trajectory indicator 738 of FIG. 7. As such, the technique 500 can operate or cause the AV to be operated according to the trajectory indicator 738. The technique 500 can further include that, in the case that the response is a response that includes a trajectory, such as a third trajectory, the technique 500 can operate, or cause the AV to be operated, according to the third trajectory.

At 514, that is, in response to the risk not exceeding the risk threshold, the technique 500 operates the AV according to the second trajectory.

In an implementation, the technique 500 can include revoking the request to the tele-operator. For example, while the technique 500 is halting at 510, the obstruction may clear. Referring to the obstruction situation 650 of FIG. 6, while the AV is halting, the vehicle 654 proceeds forward and the pedestrian 658 exists the scene (such as by entering the vehicle 656). The technique 500 may determine (such as using a trajectory planning module) that there is enough clearance in the road to pass by the vehicle 656 and that the path of the AV is no longer obstructed. As such, the AV can proceed normally. Therefore, tele-operator assistance is no longer required. As such, in response to determining that the exception situation is cleared, the technique 500 can revoke (e.g., cancel, withdraw, etc.) the request to the tele-operator. In another example, even if the obstruction clears, the AV continues to halt until the technique 500 receives a response to the request. That is, the technique 500 cannot revoke the ticket.

FIG. 10 is a flow chart of a technique 1000 for exception handling by an autonomous system according to an implementation of this disclosure. Some or all of the technique 1000 for exception handling may be implemented in an autonomous system. The autonomous system can be a system that is remote to, and/or accessible by, a vehicle, such as an autonomous vehicle. In an example, the autonomous system can include the modules, or modules similar to those, described with respect to FIG. 4. The autonomous system can be executed at, or can be accessible to, a remote vehicle assistance center, such as the remote vehicle assistance center 300 of FIG. 3. The technique 1000 receive a request for assistance from a vehicle, such as an AV. For example, the request for assistance can be initiated by the AV in response to the AV encountering an exception situation. At least some of the blocks of the technique 1000 can be stored in a memory as executable instructions and executed by a processor. In an example, one or more of the steps of the technique 1000 can be executed by the controller apparatus 2410.

At 1002, the AV can be driving (or more generally, operating) in normal operations. At 1004, the AV may encounter an exception situation. As an example, the exception situation can be an obstruction situation. In an example, the AV can initiate a request for assistance such as described with respect to the technique 500 of FIG. 5. That is, for example, if the risk associated with autonomously resolving the exception situation exceeds a risk threshold, then the AV can initiate a request to the autonomous system, as indicated by a path 1032. In another example, the information (such as telemetry information) from the AV can be transmitted along with the request. The raw telemetry data, features and feature values as identified by the AV from the telemetry data, or a combination thereof can be transmitted. Collectively, any information received from the AV is referred to herein as received information.

At 1006, the technique 1000 can generate a ticket. The ticket can be represented by a data structure in the autonomous system. In an example, tickets can be processed by the autonomous system in a first-in-first-out order. In another example, a priority (e.g., severity) may be associated with a ticket and tickets can be processed based on the associated priorities.

At 1008, the technique 1000 can perform an automatic situation assessment using the ticket, the received information, other information, or a combination thereof, as indicated by a path 1034. Situation assessment can include extracting features and feature values for the exception situation. The technique 1000 can extract features and feature values from the received information. For example, in order to assess the situation, the autonomous system can be configured to determine whether certain features are present in the situation (i.e., in the scene of the situation) and what are the values of those features. The features to be assessed can be pre-configured. In an example, the type (e.g., class) of the exception situation can be determined. Based on the type of the exception situation, corresponding pre-configured feature can be identified by the technique 1000.

Examples of features and feature values are described above. For example, with respect to the obstruction situation 650 of FIG. 6, the autonomous system can identify at least that a feature labeled “persons present” has a value of “1;” that a feature labeled “traffic signs” has a value of “stop sign” and an associated “distance” of “20 feet.”

As mentioned above, the feature values can additionally be determined using information other than the information received from the AV. For example, that a “stop sign” exists 20 feet from the AV can be determined using HD map information in combination with the GPS location of the AV. For example, it may be identified that the vehicle 656 of FIG. 6 has been stopped for 15 minutes and that the vehicle 654 of FIG. 6 has been stopped for 5 minutes. Such information can be identified using information received by the autonomous system from other vehicles that passed by the location of the obstruction situation 650 within 20 minutes of the AV. Additional information that can be used by the technique 1000 to identify (e.g., determine, calculate, infer, etc.) features and feature values can include traffic density and/or knowledge of construction zones. The feature and features values may be stored, such as in a memory, in a non-intelligible format. However, as the features and the feature values may need to be used by a tele-operator, as further described below, the technique 1000 can convert the features and the feature values to equivalent human readable representations.

At 1010, the technique 1000 generates an automatic solution. The technique 1000 receives, along a path 1036, the features and feature values and/or at least a subset of the raw telemetry data, which can be used in the generation of the automatic solution. For example, in the case that the exception situation is an obstruction situation, the automatic solution can be generated as described above with respect to an AV determining a trajectory for navigating around the obstruction. However, as already described, the technique 1000 can use additional information (including responses from a tele-operator) in generating the automatic solution than is available to the AV in determining the trajectory for navigating around the obstruction.

In some examples, the technique 1000 may not be able to identify a feature or a feature value based on some of the raw telemetry data. As such, prior to generating the automatic solution, the technique 1000 can prompt a tele-operator with one or more questions. For example, the technique 1000 can receive sensor data (such as a LiDAR point cloud or a camera image) from which the technique 1000 cannot identify a feature. As features and/or feature values corresponding to these sensor data may be important (for example, based on the type of the exception situation) in the automatic solution generation. As such, the tele-operator can be prompted to identify a feature (e.g., an object) and/or a feature value. As such, the response of the tele-operator can also be used to teach the technique 1000 how to recognize the same or similar features and/or feature values in the future. In an example, a bounding box around an unrecognized object (e.g., around the LiDAR cloud) may be presented in a user interface to the tele-operator and, via the user interface, the tele-operator can provide an identification of the object. For example, the technique 1000 may not have been trained to recognize oversized trucks, yet one existed in the scene of an obstruction situation. As such, a tele-operator can identify the object as an oversized truck. The autonomous system can then be trained to automatically recognize oversized trucks.

As another example, the technique 1000 can associate a confidence level with an identified feature or an identified feature value. If the confidence level is below a certain threshold (e.g., 60%, 50%, or some other threshold), then the technique 1000 can prompt the tele-operator to confirm (e.g., validate) or correct the feature or the feature value. For example, the technique 1000 may have identified a person in the scene. However, the technique 1000 may not have accurately (e.g., with sufficient confidence) determined a role of the person. As such the tele-operator can identify the person for the technique 1000 as, for example, a policeman, a construction worker, or the like.

In yet another example, the received data can include one or more images or a video sequence. As such, the tele-operator can identify the instructions of a person in the scene based on, for example, the hand gestures of the person. Such an identification (e.g., of intentions of a person in the scene) may not be possible for the technique 1000.

The technique 1000 can calculate a confidence level for the automatic solution. In the case of an obstruction situation, the confidence level can be as described with respect to the risk associated with autonomously resolving, by an AV, the exception situation. That is, the confidence level can be based on a weighting of the understanding by the technique 1000 of the obstruction scene and the consequences of following the automated solution that avoids the obstruction. In an example, the confidence can be based (or can be additionally based) on whether the technique 1000 has previously resolved similar situations.

In the case of a pick up or a drop off exception situation, or more generally, in the case of driving autonomously on a tele-operation path outside of the HD map (i.e., a path that is not mapped on the HD map), the confidence level can be calculated using prediction scores (e.g., certainty of identification) associated with detected objects around the AV, how well the data from different sensors match (e.g., both the camera and the lidar identified a vehicle in front of the AV, but the camera didn't detect a pedestrian on the left side while the lidar detected the pedestrian), whether a customer is identified next to the planned pick up point, whether the pick-up/drop-off point is empty, how dangerous the situation is (e.g. how many other world objects, such as cars, trucks, cyclists, pedestrians, children, etc., are in the scene), fewer, more, other object detection criteria, or a combination thereof.

While not specifically shown in FIG. 10, depending the confidence level, the technique can proceed either along a path 1038 or a path 1040. That is, if the confidence level is greater than a threshold value, then the technique 1000 can proceed to 1012; otherwise, the technique 1000 can proceed to 1014. In another example, the technique 1000 does not transmit the solution to the AV. Rather, the automatic solution (regardless of whether a confidence level is or isn't calculated) is forwarded to the tele-operator via the path 1040. As such the technique 1000 may not include the path 1038.

At 1012, the technique 1000 can transmit the automatic solution to the AV. The automatic solution can be transmitted as described above.

At 1014, the technique 1000 can forward the automatic solution to a tele-operator for review. In the case of an obstruction situation, the automatic solution can be forwarded (e.g., presented) to the tele-operator as described with respect to FIG. 7. As such, if the confidence level is not greater than the threshold, then the ticket can be submitted to the tele-operator along with at least some of the features and feature values, additional information, the automatic solution. As such, the tele-operator would have a better situational awareness because the tele-operator would be helped by the features that the technique 1000 identified and would have an initial solution (i.e., the automatic solution) to review.

The automatic solution may not be an optimal solution for resolving the exception situation. However, the automatic solution may be used by the tele-operator as a starting point for generating a solution, rather than having to develop a solution from scratch. The tele-operator can review the automatic solution and, if the tele-operator deems necessary, modify it. In some situations, the tele-operator may generate a new solution. The solution that results from the block 1014 is referred to herein as a validated solution. As such, the validated solution can be the automatic solution, a modified automatic solution, or the new solution that is generated by the tele-operator. The validated solution can be transmitted to the AV at 1012, as illustrated by a path 1042. In an example, an interface such as that described with respect to FIG. 9 can be used by the tele-operator to authorize the automatic solution, review the automatic solution or generate the validated solution.

As mentioned above, it is desirable that the AV receive a solution to the exception situation in as short a time as possible. The consequences of not receiving a timely solution can include that the AV may be stuck on the road thereby impeding other traffic and/or endangering other road users; or that a passenger in the AV may be delayed. As such, the tele-operator has a limited amount of time to assess the exception situation, understand the exception situation, and come up with a good enough solution. As such, the good enough solution may not be as optimal a solution had the tele-operator had more time to assess the automatic solution, modify the automatic solution, or generate a new solution. However, so that the tele-operator's expertise can improve and/or the ability of the technique 1000 to better assess exception situations (such as at 1008) and/or to generate automatic solutions with more confidence for similar exception situation, the technique 1000 can include one or more feedback loops, which can be performed offline (i.e., subsequent to sending a solution to the AV).

At 1016, which is carried out offline, any tele-operator (who may be the tele-operator discussed above with respect to 1014 or some other tele-operator) can review the assessment of the exception situation and/or the generated automatic solution, and provide feedback that can be codified and used to improve the performance of one or more of the automatic situation assessment (i.e., 1008), the automatic solution generation (i.e., 1010), or some other sub-process or block of the technique 1000.

Along a path 1020, an automatic solution that is forwarded to the tele-operator along the path 1040 can be forwarded to 1016. That is, any automatic solutions (or a subset thereof) whose confidence levels are below the automated-solution threshold can be forwarded to a tele-operator for offline review. Similarly, any validated solutions (or a subset thereof) that is transmitted to the AV along the path 1042 can be forwarded to a tele-operator for offline review, along a path 1022.

At 1016, the tele-operator can review the identified features and/or feature values of the exception situation. In an example, a user interface of the scene may be presented to the tele-operator whereby each identified feature and feature value may be highlighted, and the tele-operator prompted to confirm the accuracy of the feature or the feature value. The user interface can be, or can be similar to, the screenshot described with respect to FIG. 11. The feedback from the tele-operator can be used to improve (i.e., via training) the performance of the technique 1000. In an example, the tele-operator may only be prompted to verify features or feature values that were identified with low confidence. In an example, the tele-operator may be prompted to classify objects that were identified but not classified at 1008. In an example, the tele-operator may identify new features that were completely missed (i.e., not identified) by the technique 1000. As already mentioned, the feedback from the tele-operator can be combined into feedback for the automatic situation assessment, 1008, of the technique 1000, as illustrated by a path 1024. The path 1024 is shown as a dashed line to illustrate that it (as well other dashed lines) is part of an offline operation.

With respect to training, the technique 1000 (or components thereof) can be trained on a regular basis. In an example, training sets (e.g., examples) may be accumulated and the training performed daily, weekly, monthly, or at some other training frequency.

In a first case, the technique 1000 may have already been trained to recognize a feature. However, the technique 1000 did not recognize the feature in a particular scene. For example, that a door of a vehicle is open may be a feature that the technique detects (e.g., looks) for during automatic situation assessment, 1008. As such, the tele-operator can identify the feature. In an example, the tele-operator may be able to draw a bounding box on a camera image, on the LiDAR points, and/or any other data and identify (e.g., label, associate) the bounded area with the existing feature (e.g., “doors open”). During training, the automatic situation assessment capabilities of the technique 1000 can learn to map what is in the bounding box to the open-door feature. The tele-operator can identify the feature in some other way and the technique 1000 trained accordingly. In a second case, the technique 1000 may not have already been trained to recognize a feature. As such, the tele-operator can add a new feature, provide a label (e.g., a name) for the feature, and associate the scene data to the feature. During training, many data samples, including that of the scene, that include the new feature can be used to train the automatic situation assessment capabilities of the technique 1000 to recognize the new feature.

At 1016, the tele-operator can also provide feedback regarding the automatic solution, which may be received along the path 1020. The tele-operator can also provide feedback regarding the validated solution, which may be received along the path 1022.

In an example, the feedback can be in the form modifying, adding, or removing rules performed by the technique 1000 during automatic solution generation at 1010. The feedback can be used to enhance the automatic solution generation of the technique 1000, as illustrated by a path 1026.

For example, in the case of an obstruction situation, the technique 1000 may have included a codified rule that essentially states: “pass on the left of an obstruction” even in situations where it is possible to pass on the left or the right. However, while reviewing the solution, the tele-operator noticed that a pedestrian was on the left. Therefore, the tele-operator can modify the codified rule such that it states: “if a pedestrian is on the left AND it is possible to pass on the right, then pass on the right.”

For example, in the case of a passenger leaving an item behind, the automatic solution generation, at 1008, may include the rule that essentially states: “if an item is left behind, navigate the AV to the closest maintenance facility.” However, while reviewing the scene of the exception situation, the tele-operator may have noticed that the passenger is still close to the vehicle. As such, the tele-operator can modify the codified rule such that it essentially states: “if the passenger is within 5 meters of the vehicle, then emit an audible sound and wait for the passenger to return; otherwise or if the passenger does not return within 30 seconds, then navigate the AV to the closest maintenance facility.”

For example, in the case of pick up/drop off scenarios, a solution provided by the tele-operator can be a path that the tele-operator draws (e.g., maps) in a parking lot to pick up the passenger and to exit the parking lot to return on the HD map.

At least some of above described examples of feedback can be used, for example, in an autonomous system where rules are explicitly stated, such as in the case of expert systems.

In cases where automated solutions may be derived using machine learning techniques, the feedback can consist in the ground truth of the features, features values, and/or actual solution the tele-operator thinks the system should have generated. Given such ground truth for a given situation, a learning algorithm of the autonomous can incorporate (e.g., via training) the ground truth into the system to improve the automatic solution generation when similar situations arise in the future.

In another example of providing the feedback, such as to a perception sub-system of the autonomous system, the tele-operator can use pointing device (such as a mouse) to highlight the objects that the autonomous system missed (i.e., did not identify and/or did not correctly identify). By coupling a highlighted object to the list of features available concerning this specific object, the autonomous system, via training, would be able to determine correctly that this specific object is present the next time a similar situation arises.

To summarize, the feedback from the tele-operator can include, but is not limited to, zero or more of corrected feature values for features that have been identified incorrectly; confirmation of the features and/or feature values that have been identified correctly in order to increase the confidence level of predictions; feature values for the features that were not identified but were present in the exception situation; further refinements of the verified solution so that improved solutions can later be provided for each situation encountered; and/or responses/corrections to the automatic solution, which may be wrong or could be improved.

In some examples, modifying, adding, or deleting a codified rule by a tele-operator amounts to a proposed change that may not take effect until further approval and/or validation.

At 1018, in a case that the tele-operator is available, and an AV is also available, the tele-operator can navigate the AV to a zone (e.g., a location, a road, a construction site, etc.) where exception situations are frequently encountered. In this way, when the AV arrives at the zone, the AV will encounter an exception situation thereby triggering the exception situation 1004 of the technique 1000. In this way, new tickets can be generated, at 1006, specifically for training purposes, thereby benefiting from the downtime of the tele-operator and the AV to further train the automatic situation assessment and/or the automatic solution generations capabilities of the technique 1000.

FIG. 11 is a screenshot illustrating an example of a vehicle manager interface 1105 according to implementations of this disclosure. The vehicle manager interface 1105 can be generated based on one or more instructions that are executable on a computing apparatus, including the controller apparatus 2410 as shown in FIG. 2, and which can be stored in a memory of a computing apparatus, including the controller apparatus 2410.

For example, the vehicle manager interface 1105 can be generated by the controller apparatus 2410, based on instructions that are interpreted by a client computing device that accesses the controller apparatus 2410 through a computer network. The client computing device can then generate a representation of the vehicle manager interface 1105 on a display device.

The vehicle manager interface 1105 includes a vehicle indicator 1111, a path indicator 1120, an external object indicator 1130, an obstruction indicator 1140, a pedestrian indicator 1150, any of which can be based on data associated with the state of physical objects including but not limited to at least one of vehicles, roadways, buildings, and pedestrians. A plurality of configurations of external objects, obstructions, pedestrians, and any combination thereof can be displayed on the vehicle manager interface 1105. The vehicle indicator 1111 can be used to represent a vehicle. In this example, the vehicle is represented as a three dimensional model, however the vehicle indicator 1111 can be represented in different ways including any of a two dimensional image and a pictogram, such as an icon.

The path indicator 1120 can be used to represent a path between the current vehicle location and a vehicle destination. In an implementation, a vehicle manager can guide the vehicle associated with the vehicle indicator 1111 along the path indicated by the path indicator 1120, such as by transmitting a validated solution that includes the path of the path indicator 1120 to the vehicle. In an example, the path indicator 1120 can indicate a path that is, or is part, of an automatic solution. For example, when providing remote assistance to a vehicle associated with the vehicle indicator 1111, a path indicator such as a virtual lane can be generated in order to provide a visual representation of the path that the vehicle can travel on that is illustrated by the path indicator 1120.

The external object indicator 1130 can be used to represent external objects such as other vehicles that could change the intended route of the vehicle as an example. The obstruction indicator 1140 can be used to represent external objects that can obstruct the movement of the vehicle represented by the vehicle indicator 1111. The pedestrian indicator 1150 can be used to represent an external object including a pedestrian or a cyclist or another moving object. The pedestrian indicator 1150 can be indicated with a distinctive color scheme that is different from other external objects represented by the external object indicator 1130 or the obstruction indicator 1140. In this way, pedestrians can be distinguished from other types of external objects to provide additional awareness and avoidance capabilities. In an implementation, the external object indicator 1130, the obstruction indicator 1140, and the pedestrian indicator 1150, or any combination thereof, can be represented by the same or similar type of indicator that covers all objects that could affect at least one parameter (e.g., route, travel time, etc.) of the vehicle represented by the vehicle indicator 1111. In an example, and as described above, the technique 1000 may have identified a pedestrian that is indicated by the pedestrian indicator 1150. However, a role of that pedestrian may be provided by the tele-operator. As also, described above, the tele-operator may have drawn the external object indicator 1130, illustrated as a rectangular prism to identify the external object as a large vehicle.

FIG. 12 is a flow chart of a technique 1250 for resolving an exception situation in autonomous driving according to an implementation of this disclosure. The technique 1250 can be performed, partially or fully, by an autonomous system. The technique 1250 can be stored as instructions in a memory of the autonomous system and executed by a processor of the autonomous system. In an example, the autonomous system can be, or can be performed by, a controller apparatus, such as the controller apparatus 2410 of FIG. 2. When an autonomous vehicle (AV) encounters an exception situation, the technique 1250 can transmit to the AV a solution to the exception situation. At least some aspects and steps of the technique 1250 can be as described with respect to FIG. 10.

At 1252, the technique 1250 receives telemetry data from the AV, as described with respect to FIG. 10. At 1254. The technique 1250 identifies, using the telemetry data, features and feature values, as described above with respect to FIG. 10. In some examples, as already mentioned, the features and/or feature values can be identified based on additional data that are received from the AV. At 1256, the technique 1250 identifies, using the features and the feature values, a solution (i.e., an automatic solution) to the exception situation, as described above.

A confidence level can be determined for the automatic solution, as described above. At 1258, if the confidence level is greater than a threshold value, then the technique 1250 proceeds to 1260; if the confidence level is not greater than the threshold value, then the technique 1250 proceeds to 1262.

At 1260, the technique 1250 transmits the solution to the AV, as described above. As such, in response to the confidence level exceeding a threshold (i.e., the threshold level), the technique 1250 transmits the solution to the AV.

At 1262, the technique 1250 forwards the solution to a mobility manager (i.e., a tele-operator), as described above with respect to the path 1040. At 1264, the technique 1250 obtains (e.g. receives), from the mobility manager, a validated solution, as described above with respect to FIG. 10. At 1266, the technique 1250 transmits the validated solution to the AV, as described with respect to 1012 of FIG. 10. As such, in response to the confidence level exceeding a threshold, transmitting the solution to the AV, the technique 1250 forwards the solution to a mobility manager; obtains, from the mobility manager, a validated solution; and transmits the validated solution to the AV.

FIG. 13 is a diagram illustrating pick-up/drop-off examples according to an implementation of this disclosure.

An example 13010 illustrates an autonomous vehicle (AV) 13018. As described above with respect to the vehicle 1050 of FIG. 1, the AV 13018 can be equipped with a variety of on-board sensors. The sensors can include cameras mounted at various points of the AV 13018, LiDAR sensors (or simply LiDARs), and/or radars. Analysis algorithms can derive specific information from the sensor data. For example, a curb 13012 can be detected through cameras mounted on the two side rear view mirrors of the AV 13018. The analysis algorithms can be performed on (e.g., executed by) the autonomous vehicle (or a module thereof, such as the world model module 402 of FIG. 4 or some other module), an autonomous system (such as the autonomous system described above), or a combination thereof. In an example, the on-board sensors collect and store raw output and processed output. The raw output and/or the processed data can be transmitted to the autonomous system. The raw output can include, for example, images captured by the cameras, point clouds of the LiDARs, and the like. The processed data can include, for example, world objects detected by a world model module, such as the world model module 402 of FIG. 4. The world objects can include curbs.

The AV 13018 is illustrated as executing a pick-up/drop-off service. The AV 13018 is driving on a lane 13011, which is a straight road, and will need to approach a curb 13012. The curb 13012 may be in front of an office building, a shopping center, or some other type of venue.

The curb 13012 can include a first portion 13014 where pick-up/drop-offs are not allowed and a second portion 13016 where pick-up/drop-offs are allowed. That is, the AV 13018 can stop anywhere in the second portion 13016. For example, some jurisdictions (e.g., a city) may define no parking curbs and parking curbs. For example, airports may define no taxi zones and taxi zones.

The lane 13011 can be identified based on HD map information. Given the pick-up/drop location, the AV 13018 (or, more specifically, a module thereof, such as the trajectory planning module 404 and/or path planning module) plans a path 13024 from a current location of the AV 13018 to anywhere in the second portion 13016 to stop at a location 13022 by the curb.

In planning a path from the current location to the location 13022, and even before the location 13022 comes within view of the sensors of the AV 13018, the AV (i.e., a trajectory planning module thereof) can plan a trajectory taking into account geographical factors around the target location (i.e., the location 13022), road users, other factors, or a combination thereof. The road users can be identified by the world model module. As such, the road users can include dynamic objects, static objects, or both. The trajectory is constantly updated by the AV 13018 until the AV 13018 reaches the location 13022. As the AV 13018 approaches the location 13022, the AV 13018 plans the final trajectory of how to stop at the location 13022 in order to perform the pick-up/drop-off service.

Where the pick-up/drop-off is performed on a straight curb side, such as in the example 13010, a key parameter that is used in determining (such as by the trajectory planning module) the path 13024 is the lateral offset. The lateral offset (i.e., a lateral offset 13020) is the distance between a current driving center lane 13025 of the AV 13018 and what would be a final position of the final driving center lane 13026 of the AV 13018 when the AV 13018 is parked at the location 13022. As mentioned above, the specific value of the lateral offset 13020 can be dynamic and can vary for different locations or location types. That is, the specific lateral offset to be used can be optimized to the specific pick-up/drop-off location.

The parameter described above is the lateral offset. The lateral offset can be used, for example, with straight curbs, such as the curb 13014. However, other parameters may be used for other pick-up/drop-off locations or location types. For example, if the pick-up/drop-off is outside of the passenger arrival hall or the passenger departure hall at an airport, a more appropriate parameter may be a lane (as opposed to a curb side). For example, a shuttle bus may need to stop at the right-most available lane in front of the passenger hall. In some other situations, HD map information may not be available for the pick-up/drop-off location. For example, the pick-up/drop-off location may be a parking lot that is not mapped (i.e., no HD map information is available for the parking lot).

Different maneuvers may be necessary in, for example, a parking lot, at an airport, a cul-de-sac, or other types of locations than maneuvers for a straight curbside. However, regardless of the maneuver itself, a goal of the maneuver is to place the AV in the safest and most convenient situation/position possible so that, for example, a passenger can safely and conveniently enter or exit the AV.

In initial experiments of autonomous pick-up/drop-off maneuvers, a fixed lateral offset was used. For example, for straight curbsides, the fixed later offset was determined based, at least in part, on the width of the lane (e.g., the lane 13011) and the width of the vehicle (e.g., the AV 13018). However, the many variations in conditions lead to the conclusion that it is not possible to use a single fixed factor (e.g., a formulaically determined lateral offset value) such that a pick-up/drop-off maneuver according to the single fixed factor can be considered safe and/or convenient in all pick-up/drop-offs situations.

A parameter value that can be considered to result in a safe and/or convenient pick-up/drop-off user experience is referred to herein as an optimized value or an optimized parameter value. A system, as described herein, that can learn and adapt (e.g., further refine) the optimized parameter value to different conditions (e.g., different locations, different conditions at the same or similar locations, etc.) is therefore needed. For example, the system may learn that, in one situation, a lateral offset value of 1.5 meters thereby placing the AV 2 feet away from the curb is safe, wherein in a second situation, a lateral offset of 2 meters thereby placing the AV 2.5 feet away from the curb is safe.

The AV can use an initial value of a parameter. In an example, the initial value can be programmed into the AV. In an example, the AV can retrieve the parameter value from an autonomous system when the parameter value is needed by the AV. As already alluded to, the initial value may not be an optimized value. However, and as further described below, after a period of time and experience, the system can adapt the parameter value and iteratively optimize it.

For example, before a pick-up/drop-off service is made publicly available, many experimental pick-ups/drop-offs can be performed at different locations and/or location types and using parameter values of parameters that are used by maneuvers appropriate for those locations or location types. Feedback regarding the parameter and/or parameter value can be collected. The feedback can be used to refine the parameter value into a more optimized parameter value. This process can be iterative. This process can also be continued after the pick-up/drop-off service is made publicly available using feedback from customers and/or tele-operators.

An example 13030 of FIG. 13 illustrates a lateral offset value (i.e., a parameter value) that is not optimal for the conditions of the pick-up/drop-off situation of the example 13030. The example 13030 illustrates that the AV 13018 is traveling on a lane 13031 where the speed limit (not shown) is 45 miles-per-hour (mph). As in the example 13010, the example 13030 illustrates a curb 13012 that includes the first portion 13014 where pick-up/drop-offs are not allowed and the second portion 13016 where pick-up/drop-offs are allowed. The AV 13018 determines a path 13024 using a lateral offset value 13032 so that the AV 13018 stops at a location 13036 for the pick-up/drop-off. However, as illustrated in the example 13030, the lateral offset value 13032 is not an optimal parameter value because it results in a safety risk: the AV 13018 ends up almost in the middle of the lane 13031, which is an active, high speed-lane; and the AV 13018 is too far from the curb 13014.

An example 13050 of FIG. 13 illustrates an optimal lateral offset value (i.e., an optimized parameter value) for the conditions of the pick-up/drop-off situation of the example 13050. Using sensor data and spatial features, the AV 13018 (or a module thereof) may determine a small snow bank (i.e., snow 13058) on the curb 13012. As such, given the conditions (i.e., the existence of the snow 13058), and for the safety of the AV 13018 (and/or the convenience of a customer), a reduced lateral offset value (as compared to a lateral offset value when snow is absent) should be used so that the AV 13018 does not get stuck in the snow 13058. As such, the AV 13058 (e.g., the trajectory planning module) can appropriately pick an appropriate maneuver to execute based in part on a time of day, a season, the condition at the pick-up/drop-off location, etc.

FIG. 14 is a flow chart of a technique 14000 for path planning by an autonomous vehicle (AV) according to an implementation of this disclosure. Some or all of the technique 14000 may be implemented in a vehicle (e.g., an autonomous vehicle) including the vehicle 1050 shown in FIG. 1, the vehicle 2100 shown in FIG. 2, the AV 13018 of FIG. 13. The technique 14000 can be executed (e.g., performed) by the AV (or modules thereof) in the process of AV performing a pick-up/drop-off service.

The AV may be provided with a location (e.g., an address, a landmark, a venue, GPS coordinates, etc.) for the pick-up/drop-off. A location can be broadly defined as a section (e.g., of a road) where pick-up/drop-offs are allowed. Alternatively, the AV can identify, based on the location, a section that is proximal to the location where pick-up/drop-offs are allowed. A trajectory planning module of the AV can plan a trajectory from a current location of the AV to the location (or more specifically, to where pick-up/drop-off is allowed). The trajectory may include a maneuver to be performed by the AV as the AV approaches the location. For example, the maneuver can be that the AV is to move closer to a curb. As such, at 14002, the technique 14000 selects a maneuver. The maneuver can depend on the location. The maneuver can depend on the location type. The maneuver can be selected by the AV as the AV approaches the location.

At 14004, the technique 14000 retrieves a parameter (i.e., a maneuver parameter) and/or parameter value associated with the maneuver. The parameter can be optimized for the location and/or type of location. For example, in the case of straight curb, the parameter can be the lateral offset and the parameter value can be 1.5 meters. In an example, the parameter and/or parameter value can be retrieved from a memory of the AV. In an example, the parameter and/or parameter value can be retrieved from an off-board system (i.e., a system that is distinct from the AV). The off-board system can be a cloud-based system. The off-board system can be an autonomous system, such as the autonomous system described above with respect to FIG. 10.

At 14006, the technique 14000 plans a path to execute the maneuver according to the parameter. Referring to FIG. 13 as an illustration, the technique 14000 can plan a path 13024 according to the later offset 13020. At 14008, the technique 14000 executes the maneuver. That is, actuators of the AV can be controlled so that the maneuver is performed.

As already mentioned above, the parameter may not be initially optimized. However, feedback can be used to iteratively refine and optimize the parameter. As mentioned above, some of the feedback can be subjective and/or some of the feedback can be objective.

As mentioned above, a tele-operator can have access to sensor data from an AV to access an exception situation. More generally, a tele-operator can access sensor information to evaluate a performance of the AV and/or to gain awareness of the situation of the AV.

The sensor data is not limited to sensors of the AV, such as the sensor 1360 of FIG. 1. Various pick-up/drop-off locations may be equipped with sensors in the infrastructure. The infrastructure can be, can be similar to, or can include components of the vehicle transportation and communication system 2000 of FIG. 2. For example, cameras mounted at an airport rendezvous point can be considered sensors in the infrastructure. The sensors in the infrastructure, or sensors from other vehicles, can provide a tele-operator with an alternate view (as compared to views as seen through the sensors of the AV) of the pick-up/drop-off maneuvers of the AV. In some situations, such alternate views can help a tele-operator assess whether the maneuver is or is not good (e.g., safe, convenient, etc.). For example, using an alternate view, the tele-operator can judge whether the AV parked too close to the curb, too far away from the curb, in an active traffic lane, etc.

In an example, where the AV cannot complete, or complete with sufficient confidence, a pick-up/drop-off, the AV can issue a ticket, as described above. When a ticket is received by a tele-operator, the pick-up/drop-off can be considered to have become a supervised pick-up/drop-off. In a supervised pick-up/drop-off, maneuvers of the AV can be remotely monitored (e.g., observed) by the tele-operator who can have real-time (or near real-time) access to sensor data from the AV. The tele-operator can provide feedback regarding the maneuvers. The feedback can be used to help fine tune parameters used for planning the maneuver. The feedback can be provided by the tele-operator similarly to how the tele-operator can review the assessment of the exception situation and/or the generated automatic solution at 1016 of FIG. 10.

The feedback can also include customer feedback. For example, for each (or at least some) pick-up/drop-offs, there may be direct or indirect feedback collected from a customer (e.g., passenger) regarding the pick-up/drop-off. The customer feedback can be used to assess if a given pick-up/drop-off was human-like. For example, the customer can provide feedback via a survey asking the customer to rate and/or comment on different aspects of the pick-up/drop-off. For example, the survey can be sent to a mobile device (or some other device) of the customer for completion. Other ways of collecting customer feedback are possible.

As mentioned above, using the data collected by on-board sensors, infrastructure sensors, or sensors from other vehicles, tele-operator feedback, and customer feedback, an algorithm can optimize parameters used for planning the pick-up/drop-off maneuvers associated with a location or a location type. Such parameters, along with map data (e.g., HD map data), can be used by the AV software to plan and execute a pick-up/drop-off maneuver.

Based on historic data analysis for a given location or location type, infrastructure sensor data analysis, tele-operator feedback, and/or customer feedback, an automated algorithm can provide a new (e.g., optimized) parameter (e.g., lateral offset) value. In an example, the optimized value can be validated (such as by a human operator) before being used by the system for a next pick-up/drop-off (e.g., a pull-over) maneuver is executed at that location or location type.

By using such a learning system, the autonomous vehicle is able to execute human-like pick-up/drop-off maneuvers that are optimized for frequently used locations thereby improving customer satisfaction and acceptance.

FIG. 15 is a flow chart of a technique 15000 for optimizing a parameter for pick-up/drop-offs in autonomous driving according to an implementation of this disclosure. The technique 15000 can be performed by an autonomous system, such as the autonomous system described with respect to FIG. 10. The technique 15000 can be used to optimize a parameter associated with a pick-up/drop-off maneuver that is performed by an autonomous vehicle. Feedback can be used to optimize the parameter. The feedback can include customer feedback, algorithmic feedback, tele-operator feedback, other feedback, or a combination thereof.

At 15002, the technique 15000 receives tele-operator feedback. In an example, and as described with respect to 1016 of FIG. 10, in the downtime of the tele-operator, the tele-operator can review sensor information (e.g., on-board camera footage, infrastructure camera footage, etc.) of a pick-up/drop-off in order to score and/or provide feedback regarding the pick-up/drop-off. As such, the tele-operator can provide subjective human feedback that can also be considered objective since the tele-operator is a trained professional. In providing the feedback, the tele-operator can take into account factors that an on-board path (e.g., maneuver) planning algorithm may not be able to consider and/or may not have been programmed to consider. For example, the maneuver planning algorithm may have ignored that a hot dog cart/stand was present proximal the pick-up/drop-off location. For example, the hot dog cart/stand may have been ignored because it was not identified in the scene or was misclassified. The hot dog cart/stand should have been considered in the maneuver planning. The tele-operator can provide such feedback.

In an example, the tele-operator can be in the form of text. That, is, the tele-operator may type in the feedback. In another example, or in addition, the tele-operator can provide the feedback visually. For example, a user interface may allow the tele-operator to visually move a model of the AV from one location to another. For example, the example 13030 may be presented visually to the tele-operator. For example, using GPS coordinates of the AV, the AV can be placed on a satellite map of the location of the pick-up/drop-off. In an example, the tele-operator can visually move the model of the AV from one location to another on an augmented view, such as an augmented view 1604 of FIGS. 16A-16C.

The tele-operator can select (such as via a mouse pointer, a bounding box, cut/paste mechanism, or some other way of selection) the AV at the location 13036 and place it at the location 13022 thereby moving the AV closer to the curb. In this case, the tele-operator may have used human judgment to communicate (e.g., visually communicate) the tele-operator feedback to the system the ideal location for the AV 13018 in the situation of the example 13030. In this example, the tele-operator can visually move the model of the AV and provide accompanying text that essentially states “because the speed limit is 45 mph, the lateral offset should be set to 2 meters instead of the default 1.5” or simply “because the speed limit is 45 mph, the lateral offset should be set here (see image).”

At 15004, the technique 15000 can receive customer feedback. As mentioned above, the customer can be asked to rate different and provide comments regarding different aspects of the pick-up/drop-off, including a maneuver of the pick-up/drop-off. For example, in the case of a straight curb, the maneuver can be a pull-over maneuver.

At 15006, the technique 15000 can calculate an algorithmic feedback. The algorithmic feedback can be an objective evaluation of the performance of the pick-up/drop-off maneuver. For example, using map data 15008 and sensor data 15010, the technique 15000 calculates an algorithmic feedback at 15006. The map data 15008 can provide information such as lane widths, speed limits, and the like. The sensor data 15010 can be used to identify other world objects. For example, the sensor data 15010 can be used by the world model module 402 to identify the other world objects. The other world objects can include curbs. That is, the sensor data 15010 can be used to identify curbs and/or other features pertinent to the pick-up/drop-off location. At 15006, the technique 15000 can determine, for example, the proximity of the AV to the curb, the proximity of the AV to at least some of the other world objects, whether the AV is obstructing traffic, and the like. The technique can calculate a risk score of the performance of the AV based on the determined information. In an example, the sensor data (such as actuator data from the AV) can be used to determine a value of the approach speed profile parameter and/or a value of the departure speed profile of the AV. In an example, based on the later profile and/or driving trajectory (the path), and at least one of the approach speed profile and/or the departure speed profile, an objective evaluation of the passenger comfort, based on forces experienced by passenger as calculated by sensor data, can be determined.

At 15012, the technique 15000 can optimize the parameter using the received feedback. The feedback can include the tele-operator received at 15002, if any. The feedback can include the customer feedback received at 15004, if any. The feedback can include algorithmic feedback received at 15006.

The technique 15000 can normalize the different feedbacks received. As the features for the optimization problem can be calculated from different sources and using different scales, these values can be normalized to a common scale before being used to solve the optimization problem. An optimization algorithm can use the normalized feedback to optimize the parameter for the location of the pick-up/drop-off. The optimization algorithm can be a multi-model optimization solution; however, other algorithms are possible. The optimization algorithm can optimize the parameter for the type of location. For example, the type of location can be “straight curb side” “cul-de-sac,” “airport taxi lane,” or some other location type. In the case of a straight curb side, the parameter can be the lateral offset. The optimization algorithm can identify (e.g., calculate, determine, etc.) a best value for the parameter (e.g., the lateral offset) such that an AV can perform a safe pick-up/drop-off at that location or at that location type.

At 15014, the technique 15000 can store the optimized parameter. That is, the technique 15000 can associate the optimized parameter with the location and/or with the location type and store the association in a memory. The memory can be a memory of the autonomous system. In another example, or additionally, the optimized parameter can be distributed to autonomous vehicles. As such, the optimized parameter can also be stored in memories of autonomous vehicles.

If not stored in the AV, the optimized parameter can be provided, by the autonomous system, to an AV that is executing a pick-up/drop-off at the location or at location having the same type of location. The optimized parameter can be provided to the AV in response to receiving a request from the AV for the optimized parameter. The request can be received from the AV when the AV executes step 14004 of FIG. 14. That is, while the AV is planning a path, which is at the time of execution of the maneuver, the onboard system of the AV can retrieve the optimized value from the autonomous system. Subsequently, the AV can plan a path and execute the path according to the parameter, as described with respect to FIG. 14.

In an example, one or more of the tele-feedback 15002, the customer feedback 15004, and/or the algorithmic feedback including the map data 15008 and the sensor data 15010 can be provided (e.g., transmitted to, retrieved by, etc.) to programmers who can use at least some of the feedback to improve the pick-up/drop-off performance (i.e., the programming) of an autonomous vehicle.

FIGS. 16A-16C are examples of components 1600 of a user interface of a tele-operator according to an implementation of this disclosure. As mentioned above, a tele-operator can monitor or review a pick-up/drop-off maneuver of an autonomous vehicle. The tele-operator can monitor a pick-up/drop-off situation in response to the AV issuing a ticket. The tele-operator can review the pick-up/drop-off situation after the pick-up/drop-off is completed.

The components 1600 include a map view 1602, which is similar to the map view 702 of FIG. 7; the augmented view 1604. which is similar to the augmented view 704 of FIG. 7; a dashcam view 1606 (i.e., a front view), which is similar to the dashcam view 706 of FIG. 7; an inside view 1608; a left view 1610; and a right view 1612. The components 1600 can include more, fewer, other components, or a combination thereof.

The map view 1602 shows a vehicle 1622, which can be an autonomous vehicle, that is executing a pick-up/drop-off service. FIG. 16A illustrates that the vehicle 1622 is on its way to pick-up a passenger 1624 who is at the indicated location.

The map view 1602 includes a ticket view 1626, which is similar to the ticket view 726 of FIG. 7. FIG. 6A illustrates that the vehicle 1622 attempted, autonomously, to complete a pick-up/drop-off maneuver. However, the vehicle 1622 failed to complete the maneuver because, as described below, the vehicle 1622 could not find an open space to pull over into. In a first attempt, the vehicle 1622 performed a drive around. However, in a second attempt, the vehicle 1622 still could not complete the maneuver. As the vehicle 1622 could not complete the maneuver, the situation is considered an exception situation and a ticket is issued by the vehicle 1622. The ticket view 1626 describes, to the tele-operator, that this is a “second pickup attempt.”

The augmented view 1604 illustrates a satellite view that shows a first portion 1642 of a pick-up-up/drop-off location where pick-up/drop-offs are not allowed (such as described with respect to the first portion 13016 of FIG. 13) and a second portion 1644 where pick-up/drop-offs are allowed (such as described with respect to the second portion 13014 of FIG. 13). Based on sensor data, the augmented view 1604 shows that vehicles 1646A-1646C are currently occupying the second portion 1644 thereby preventing the vehicle 1622 from completing the pick-up/drop-off maneuver. The sensor data can include data from on-board sensors, infrastructure sensors, sensors of one or more of the vehicles 1646A-1646C, sensors of other vehicles that are proximal to the pick-up/drop-off location, other sensors, or a combination thereof. A line 1648, which is close to the edge of the second portion 1644, shows that the vehicle 1622 is currently waiting behind the line 1648 awaiting instructions from the tele-operator in response to the ticket. That is, the vehicle 1622 is awaiting a validated solution from the tele-operator.

The dashcam view 1606 shows that a person 1652 is standing by the side of the vehicle 1646A. The tele-operator understands, based on the presence of the person 1652 and/or the instructions that that the person 1652 is giving (e.g., gesturing that traffic should continue moving), that the vehicle 1646A is inoperable. The inside view 1608 can show at least a portion of the inside of the vehicle. A left view 1610 shows a view as taken by a left-facing camera of the vehicle 1622. A right view 1612 shows a view as taken by a right-facing camera of the vehicle 1622. In an example, the tele-operator can zoom the view of at least some of the cameras of the vehicle 1622. In an example, the tele-operator can change the field of view of at least some of the cameras of the vehicle 1622. That is, the tele-operator can rotate, zoom, and/or pan at least some of the cameras of the vehicle 1622.

In response to reviewing the exception situation, the tele-operator can cause the validated solution to be transmitted to the vehicle 1622, as described with respect to the path 1042 of FIG. 10. The validated solution can be such that the vehicle 1622 advances to a line 1649 (shown in FIG. 16B). In an example, the tele-operator can draw the line 1649 on the augmented view 1604 and select a menu option “Advance,” or the like. The menu option can be presented on a menu that is similar to the menu 900 of FIG. 9.

FIG. 16B illustrates that the components 1600 now display updated views in response to the AV executing the validated solution. For example, the augmented view 1604 now shows that the vehicle 1622 has advanced to the line 1649; the dashcam view 1606 now shows that the vehicle 1622 is now behind the vehicle 1646B and that a driver 1654 is about to enter the vehicle 1646C.

When the vehicle 1646C proceeds, the vehicle 1622 can pull over to complete the pick-up/drop-off. In an example, the vehicle 1622 (or a module therein) can identify that the exception situation has resolved itself and that the vehicle 1622 can proceed. In another example, the tele-operator, who is monitoring the situation in real-time, can transmit a second validated solution to the vehicle 1622 to “proceed” (i.e., to complete the pull-over maneuver). The vehicle 1622 can then retrieve a parameter associated with the maneuver, such as described with respect to 14004 of FIG. 4 to execute the maneuver. In an example, after the vehicle 1622 completes the maneuver, the tele-operator can provide tele-operator feedback regarding the maneuver. While not specifically mentioned above, in retrieving the parameter value, the AV can provide conditions (e.g., existence of snow) associated with the pick-up/drop-off location so that an optimized value for the location and conditions is provided to the AV.

FIG. 16C illustrates some of the components 1600. FIG. 16C illustrates that the dashcam view 1606 now shows that where the vehicle 1646C was located is now vacant and that the passenger 1624 can now be seen. The augmented view 1604 shows that the vehicle 1622 is executing the pull-over maneuver so that the passenger 1624 can get into the vehicle 1622.

FIG. 17 is a flow chart of a technique 1700 for pick-up/drop-off at a location by an autonomous vehicle according to an implementation of this disclosure. At least some portions of the technique 1700 can be executed by an autonomous system, such as the autonomous system described with respect to FIG. 10. At least some portions of the technique 1700 can be executed by an autonomous vehicle (AV) (or modules therein). The AV is also referred to as the first autonomous vehicle. At least some steps of the technique 1700 can be stored as executable instructions that are executed by processors. At least some steps of the technique 1700 can be implemented as one or more hardware modules.

The technique 1700 can be performed in response to a request for the AV to provide (e.g., carry out, perform, execute, etc.) a pick-up/drop-off service. In an example, the pick-up/drop-off service can be a digital simulation of the pick-up/drop-off service. For example, a tester (e.g., a programmer, a tele-operator, etc.) of the pick-up/drop-off service can initiate the simulation in order to evaluate the performance of the pick-up/drop-off service (or an aspect thereof, for example a maneuver such as a pull-over maneuver). In an example, the pick-up/drop-off service can be a test of the pick-up/drop-off service in the real world. For example, a physical AV may be provided with a real-world pick-up/drop-off location. In an example, the pick-up/drop-off service can be requested by an end customer.

At 1702, the technique 1700 provides, to the AV, a parameter value of a parameter associated with the pick-up/drop-off. For example, the parameter value can be provided to the AV in response to the AV executing 14004 of FIG. 14. In an example, the AV can identify the location (or location type) and request the parameter for the location (or location type) from the autonomous system. The request can include conditions of the location. In an example, the autonomous system can identify the location based on sensor data received from the AV. The sensor data can be included in the request.

In an example, the AV can identify (e.g., select, choose, etc.) a maneuver (such as described with respect to 14002 of FIG. 14) and retrieve the parameter associated with the maneuver, which the technique 1700 provides to the AV. The parameter value can be an initial (e.g., not optimized) parameter value. The parameter value can be an optimized value that has been optimized based on received feedback, such as described with respect to FIG. 15. That is, the AV can perform better using the optimized value than using an initial value; however, the performance can be further improved if the optimized value is further optimized based on additional feedback.

As mentioned above, the parameter can be the lateral offset, which can be a parameter that controls a driving trajectory. The parameter can be an approach speed profile. The parameter can be a departure speed profile. The approach speed profile and the departure speed profile are examples of parameters that affect a passenger's comfort.

At 1704, the AV executes the pick-up/drop-off according to the parameter value. In an example, the AV executes the pick-up/drop-off as described with respect to 14006 and 14008 of FIG. 14. In an example, the AV executes the pick-up/drop-off in response to receiving a validated solution from a tele-operator. Executing the pick-up/drop-off means that actuators of the AV can be controlled to execute a path and/or a maneuver that is planned (e.g., selected, calculated, etc.) by a path planning module of the AV.

At 1706, the technique 1700 receives a customer feedback related to the parameter. As described above, and in an example, the customer can provide the feedback via a survey. However, other ways of collecting customer feedback are possible. The customer feedback can include feedback relating to more than one parameter. For example, the customer feedback can include relating to the lateral offset, the approach speed profile, the departure speed profile, other parameters, or a combination thereof, depending on the service provided by the AV.

At 1708, the technique 1700 receives a tele-operator feedback related to the parameter. As described above, and in an example, the tele-operator can review the pick-up/drop-off and provide feedback regarding aspects of the pick-up/drop-off, such as the lateral offset. However, other ways of collecting tele-operator feedback are possible. The tele-operator feedback can include feedback relating to the same or a subset of the parameters as those of the customer feedback, other parameters, or a combination thereof. For example, as the value of departure speed profile is highly subjective to the customer, the tele-operator may not provide feedback relating to the departure speed profile.

At 1710, the technique 1700 generates an optimized parameter value for executing the pick-up/drop-off. Generating the optimized parameter value can use the parameter value, the customer feedback, the tele-operator feedback, other world objects, other inputs, or a combination thereof.

The technique 1700 can include executing, by a second AV, a second pick-up/drop-off at the location according to the optimized parameter value of the parameter. That is, after the parameter is optimized, a second AV (which can be the first AV) can be provided the optimized parameter when the second AV retrieves the maneuver parameter, such as described with respect to 14004 of FIG. 14 and 1702.

Executing, by the first AV, at 1704, the pick-up/drop-off according to the parameter value can include selecting a maneuver for the pick-up/drop-off; receiving, by the first AV, the parameter value; and planning a path for the maneuver using the parameter value. As already mentioned, the parameter value can be associated with the location itself. In another example, the parameter value can be associated a type of the location.

In an example, generating the optimized parameter value for executing the pick-up/drop-off can include using a multi-model optimization solution.

FIG. 18 is a flow chart of another technique (i.e., a technique 1800) for pick-up/drop-off at a location by an autonomous vehicle according to an implementation of this disclosure. The technique 1800 can be performed by an autonomous system, such as the autonomous system described above. The technique 1800 can be executed by a processor. The processor can execute the steps of the technique 1800, which can be stored as executable instructions in a memory of the autonomous system.

At 1802, the technique 1800 provides, to a first autonomous vehicle (AV), a parameter value of a parameter associated with the pick-up/drop-off, as described above with respect to 1702 of FIG. 17.

At 1804, the technique 1800 receives, subsequent to the AV executing the pick-up/drop-off according to the parameter value, feedback related to the parameter. In an example, receiving the feedback can include, as described above, receiving, subsequent to the first AV executing the pick-up/drop-off according to the parameter value, a customer feedback related to the parameter; and receiving, from a tele-operator, a tele-operator feedback related to the parameter.

In an example, receiving the feedback can include receiving at least one of the customer feedback, tele-operator feedback, or the algorithmic feedback. The customer feedback, the tele-operator feedback, or the algorithmic feedback need not include feedback regarding the same parameters. For example, the customer feedback may include relating to subset of the later offset, the approach speed profile, and the departure speed profile parameters; but the tele-operator feedback may include feedback relating a different subset of later offset, the approach speed profile, and the departure speed profile parameters.

At 1806, the technique 1800 generates an optimized parameter value for executing the pick-up/drop-off. In an example, generating the optimized parameter value can use the parameter value and the feedback related to the parameter.

At 1808, in response to a request from a second AV for the parameter, the technique 1800 provides, to the second AV, the optimized parameter value.

In an example, the technique 1800 can also include identifying other world objects at the location, and identify respective risks for at least some of the other world objects. Identifying the respective risks is referred to herein as the algorithmic feedback. The respective risks can be associated with the first AV executing the pick-up/drop-off according to the parameter value. As such, generating the optimized parameter value can further use the respective risks.

As mentioned above, data from multiple sensors can be available to the tele-operator who may be resolving a ticket (i.e., who may be resolving an exception situation). As also mentioned above, data from sensors can be displayed in user interface components. Examples of user interface components are described with respect to FIGS. 6-9, FIG. 11, and FIGS. 16A-16C.

Implementations according to this disclosure can select the sensors that are most relevant to the particular exception situation, present data from the selected sensors in user interface components, and arrange the user interface components such that the arrangements is considered optimal for the particular exception situation. That is the selected sensors and the arrangement of the user interface components are such that the tele-operator can quickly obtain a situational awareness. The user interface presented to the tele-operator can also include tools that are appropriate for/useful to (such as in resolving and/or dealing with) the exception situation.

For example, and as described with respect to the pick-up/drop-off scenario of the FIGS. 16A-16C, sensor data from a front-facing camera may be more relevant than an inside-facing camera when the AV is approaching a pick-location; and an inside-facing camera may be relevant when a passenger is inside the AV.

As such, implementations according to this disclosure can classify an exception situation and present, based on the classification, a user interface to a tele-operator (e.g., such as on a display screen). For example, based on the classification, relevant sensors (e.g., locations of sensors with respect to the scene of the exception situation) can be determined (e.g., identified, selected, chosen, etc.); visualization of data from the sensors can be determined; and/or a toolset that can be useful to the operator can be determined. The visualization and/or toolset can be organized on a display of the tele-operator so that the tele-operator can easily gain situational awareness and/or resolve the exception situation. Visualization herein can refer to a specific way of presenting data from a sensors. For example, with respect to a camera, an image from the camera can be automatically zoomed to highlight a particular object or person in the scene of the exception situation. For example, a view from an infrastructure camera can be automatically panned to place the AV at the center of the image and show a 50-foot area around the AV.

To summarize, an aspect of this disclosure is the changing of the layout of a sensor (e.g., camera), changing the layout of the 3D visualization, turning on (i.e., displaying data from) some sensors, turning off (e.g., not displaying data from) some other sensors, and providing appropriate tools (e.g., path-editing tools) into the user interface of the tele-operator. As already mentioned, the sensors, toolset, and visualization can be identified (e.g., varied, selected, etc.) based on the type of the exception situation. As also mentioned above, the sensors can be on-board and/or off-board sensors.

FIG. 19 is a flow chart of another technique 1900 for exception handing for an autonomous vehicle according to an implementation of this disclosure. The technique 1900 can be performed by an autonomous system, such as the autonomous system described above. The technique 1900 can be executed by a processor. The processor can execute the steps of the technique 1900, which can be stored as executable instructions in a memory of the autonomous system. In an example, the technique 1900 can be initiated (e.g., executed, performed, etc.) in response to the autonomous system receiving an assistance request to resolve the exception situation from the AV, such as described with respect to FIG. 10.

As described above, the AV may require remote human supervision and assistance (i.e., tele-operator assistance) in areas where, for example, the on-board systems (e.g., programming) of the AV are no longer able to, or no longer able to reliably, predict other road users or are blocked in a current position with no possible countermeasure. In some such situations, such as the case of an obstruction situation, the tele-operator can help resolve the exception situation by generating a path, validating a path proposed by the autonomous system, or validating a path proposed by the AV. More broadly, the tele-operator can help resolve the exception situation by providing a validated solution to the exception situation, as described above.

Furthermore, the tele-operator can provide an appropriate timing for executing the selected path based on the current status of the other road users. Timing refers to when the tele-operator transmits the validated solution (e.g., a “go” command) to the AV. As previously mentioned, the validated solution can include a path that is drawn by the tele-operator. For example, and as described above, the tele-operator can be monitoring the situation in real-time and observes that a current path or maneuver is not drivable (e.g., is blocked). However, in few moments, the path becomes viable. At such a time, the tele-operator can send the command (i.e., the validated solution) to the AV. As such, the tele-operator can delay the execution of the command up to the time it is appropriate.

As mentioned above, the tele-operator uses human judgement and situational awareness to validate the solution (e.g., a path) and provide timing for executing the validated solution. In a non-limiting example, and as mentioned above, in the case that the exception situation is a pick-up/drop-off situation, the validated solution can be a maneuver.

In some situations, the sensors embedded in the infrastructure (e.g., off-board sensors) might provide a useful view point for the tele-operator to gain situational awareness. In some situations, an off-board sensor may provide a better view point and/or better view than an on-board sensor. Situational awareness can refer to the ability of the tele-operator to identify the other road users relevant to the exception situation, predict their movement(s), and/or some other identification and/or processing that enables the tele-operator to better understand the exception situation and provide a validated solution to the exception situation.

In such situations, the technique 1900 can recommend, to the tele-operator, an alternate view point of the exception situation. The technique 1900 can use real-time vehicle telemetry (i.e., data from on-board sensors) and real-time data from off-board sensors (e.g., infrastructure sensors, agent sensors) to identify whether the an off-board sensor provides a view that is relevant for the tele-operator (i.e., a view that is relevant to the exception situation).

At 1902, the technique 1900 identifies an exception situation. Identifying the exception situation can include classifying the exception situation. Classifying the exception situation can include or can mean identifying a type of the exception situation. In non-limiting examples, and as described above, the exception situation can be classified as an obstruction situation, a pick-up/drop-off situation, a passenger-requesting-assistance situation, an item-left-behind situation, passenger-prohibited-behavior situation, some other exception situation, or a combination thereof.

At 1904, the technique 1900 identifies relevant sensors for the exception situation. In an example, the exception situation can be identified as an inside-vehicle exception situation and the relevant sensors can include an inside-facing camera of the AV. For example, in the case that a passenger of the AV is requesting assistance, that an item is left behind in the AV, that the customer is engaged in a prohibited activity, then an inside-facing camera can be identified as a relevant sensor. In an example, the exception situation can be identified as an outside-vehicle exception situation and the relevant sensors can include an outside-facing camera of the AV. For example, if the exception situation is identified as a type that essentially describes that the AV cannot make forward progress (such as due to a road obstruction or an obstructed pick-up/drop-off location), then a front-facing camera (e.g., a dashcam) can be identified as a relevant sensor. In an example, if an occupant (e.g., a passenger or an object) is inside the AV, then an inside-facing camera that shows the occupant can always be identified as a relevant sensor regardless of the type (e.g., classification) of the exception situation. As mentioned above, an off-board sensor can be an infrastructure sensor or an agent sensor.

In an example, identifying relevant sensors can include analyzing a first quality of a first image from an on-board sensor; analyzing a second quality of a second image from an off-board sensor; and in response to comparing the first quality to the second quality, identifying the off-board sensor to the tele-operator.

Whether an off-board sensor is a relevant sensor can include whether the AV is present in the view from the off-board sensor, the quality of the view from the off-board sensor as compared to that of an on-board sensor. For example, the quality of an image from a side-facing camera of the AV can be compared to an image from an off-board camera that essentially provides the same view as that of the side-facing camera. That is, the view from the off-board camera essentially includes the same world objects as the side-facing camera.

Image quality and/or other image characteristics can be analyzed using image processing techniques. In an example, the image from the on-board sensor may be found to be saturated with light (e.g., sunlight) whereas an image from a view that is mounted on a pole in a parking lot offers a clear view of the AV and the surrounding perimeter of the AV. In another example, the angle of the view from the on-board sensor may not provide sufficient detail as another off-board sensor view. For example, a front-facing camera may show a first vehicle that is immediately ahead of the AV whereas an image from a CCTV camera may also show construction workers and a second vehicle that is in front of the first vehicle.

Identifying a relevant sensor can include identifying a camera (e.g., a video camera or a still image camera) within a geofence centered by AV; identifying world objects in a view of the camera; identifying features and feature values, as described above, in the view of the camera; and comparing at least one of the world objects, features, or features values with those identified from a view from an on-board camera.

It may be possible to programmatically and remotely control (e.g., modify) the configuration(s) of an off-board camera for an enhanced view. For example, it may be possible to pan and/or zoom a CCTV camera that is in a public space (e.g., an airport) to allow the tele-operator to better assist the AV in a crowded pick-up/drop-off situation.

At 1906, the technique 1900 identifies (e.g., selects, chooses, etc.) relevant tools to the exception situation. The relevant tools (i.e., a toolset) can be usable by a tele-operator to resolve the exception situation. For example, in the case that the exception is identified as a passenger requesting assistance, a tool that allows the tele-operator to communicate with passenger may be identified. The tool, in an example, can allow the tele-operator to activate a speaker and/or microphone of the AV may be identified. For example, in the case of an obstruction situation, such as described with respect to FIG. 7, a path-drawing tool can be identified. The path-drawing tool allows a tele-operator of visually draw a path for the AV on, for example, an augmented view, such as the augmented view 704 of FIG. 7 or the augmented view 1604 of FIGS. 16A-16C. In an example, where the AV proposes a trajectory, the toolset can include a menu such as the menu 900 of FIG. 9.

As mentioned above, it may be possible for the tele-operator to control (e.g., modify, pan, zoom, etc.) the configuration(s) of an off-board camera for an enhanced view. As such, the toolset can include such controls to allow the tele-operator the modify the configuration(s) of an off-board camera for better situational awareness.

At 1908, the technique 1900 presents, on a display of the tele-operator, data from the relevant sensors and the relevant tools. The technique 1900 can assemble (e.g., arrange, etc.) user interface components and tools on a display of the tele-operator where the arrangement is most useful for the tele-operator to gain a situational awareness of the exception situation and resolve the exception situation. The display of the tele-operator can include one or more screens or monitors.

FIGS. 20A-20B are examples of user interfaces of a tele-operator for exception handling according to implementations of this disclosure.

FIG. 20A illustrates an arrangement 20010 of user interface components for the obstruction situation described with respect to FIGS. 7-9. The arrangement 20010 shows the map view 702, the augmented view 704, and the dashcam view 706 of FIG. 7 arranged, respectively, in a top-left quadrant, a top-right quadrant, and a bottom-right quadrant of a display screen of the tele-operator. The arrangement 20010 also includes, in a bottom-left quadrant, a view 20012 from an off-board sensor. The off-board sensor, in this example, may be a delivery robot that happened to be at the location of the obstruction situation. While no toolsets are explicitly shown in the arrangement 20010, in other examples, toolsets can be explicitly shown. An available toolset can be as described with respect to the menu 900. For example, the menu 900 can be displayed in response to a tele-operator input (e.g., a keyboard shortcut, a mouse button click on the augmented view 704, a voice command, a gesture, or some other tele-operator input). In some examples, the arrangement 20010 can include more, fewer, other views from other sensors, or a combination thereof. FIG. 20B illustrates an arrangement 20050 of user interface components for the pick-up/drop-off situation described with respect to FIGS. 13-17. The arrangement 20050 shows augmented view 1604 of FIGS. 16A-16C occupying a large portion of a display. The arrangement 20050 also includes the dashcam view 1606, the inside view 1608, the left view 1610, and the right view 1612 of FIGS. 16A-16C. While not specifically shown in the arrangement 20050, in an example, the arrangement 20050 can include displaying a map view (such as the map view 1602 of FIG. 16) on a second display (e.g., a second monitor) of the tele-operator.

The arrangement 20050 includes dropdowns 20054A-E. In an example, the tele-operator can use a drop associated with a user interface component to display data from another sensor. For example, a dropdown list (not shown) can list available sensors. For example, the tele-operator can display, in the top-right corner of the arrangement 20050, the left view 1610 by selecting the drop down 20054A and selecting “Left camera” from the drop down list.

Alternatively, or additionally, each of the dropdowns 20054A-20054D can list alternate views. For example, a dropdown list can show available alternate views from off-board sensors. For example, while not specifically shown in FIG. 20A, a drop-down may be associated with the view 20012 of FIG. 20A. When the arrangement 20010 is initially displayed, a view from an on-board right-facing camera of the AV may be displayed in the bottom-left quadrant. The tele-operator can select to display a right-facing view from the perspective of the off-board sensor (i.e., the delivery robot mentioned above).

The arrangement 20050 also includes a toolset 20052. For example, by selecting the “PAUSE” tool, the tele-operator causes a validated solution to the sent to the AV so that the AV holds its current position. For example, by selecting the “CREATE” tool, the tele-operator can draw a path for the AV on, for example, the augmented view 1604. By selecting the tool “SEND TO CAR,” the drawn path (i.e., the validated solution) can be transmitted, such as by the autonomous system, to the AV. Additional tools can be available to the tele-operator in a drop down 20054E associated with the toolset 20052. A box 20054 illustrates that the tele-operator may have available a tool to zoom in a view. The box 20054 can be drawn by the tele-operator to cause the view from the front-facing camera of the AV to be zoomed in.

While not specifically shown in the arrangement 20010 or the arrangement 20050, the tele-operator can have available a control (i.e., a show-relevant control) that allows the user to view relevant off-board sensors that are identified, such as by the technique 1900. In an example, the tele-operator may to able to display all available (whether identified as relevant or not) sensors within a geofence of the AV. In an example, sensors can be differentiated based on whether their configurations can be controlled (e.g., changed). In example, sensors whose configurations can be changed may be displayed in a green color; and sensors whose configurations cannot be changed may be displayed in grey color.

FIG. 21 is an example 21000 of relevant off-board sensors according to implementations of this disclosure. In response to a request by the tele-operator, off-board sensors 21002 and 21004 can be overlaid on a view of the tele-operator. In this example, the off off-board sensors 21002 and 21004 are overlaid on the augmented view 1604. The off-board sensor 21002 can be, for example, a camera that is mounted on a building. The off-board sensor 21004 can be a camera of a concierge robot. In an example, the field-of-view (FOV) of each of the identified sensors can be displayed. For example, a FOV 21006 of the off-board sensor 21002 can be automatically shown or can be shown in response to a request from the tele-operator. For example, a FOV 21008 of the off-board sensor 21004 can be automatically shown or can be shown in response to a request from the tele-operator. In an example, the FOVs of all, or a subset, of the identified sensors can be displayed in response to a tele-operator request.

In another implementation, a processor of a system (such as the autonomous system described above) can execute instructions stored in a memory to receive an assistance request to resolve an exception situation from an autonomous vehicle (AV); identify an on-board sensor of the AV; identify an off-board sensor; select one of the on-board sensor or the off-board; present data from the selected sensor to a tele-operator; and transmit the validated solution to the AV. In an example, selecting one of the on-board sensor or the off-board sensor can include, in response to determining that an image from the on-board sensors is saturated with light, selecting the off-board sensor.

The steps, or operations, of any method, process, technique, or algorithm described in connection with the implementations of the disclosed technology herein, may be implemented in hardware, firmware, software executed by hardware, circuitry, or any combination thereof. To facilitate explanation, the techniques 500, 1000, 1250, 14000, 15000, 1700, 1800, and 1900 shown in FIGS. 5, 10, 12, 14, 15, 17, 18, and 19 are depicted and described as a series of operations. However, the operations in accordance with this disclosure can occur in various orders or concurrently. Additionally, operations in accordance with this disclosure may occur with other operations not presented and described herein.

As used herein, the terminology “driver” or “operator” may be used interchangeably. As used herein, the terminology “brake” or “decelerate” may be used interchangeably. As used herein, the terminology “computer” or “computing device” includes any unit, or combination of units, capable of performing any method, or any portion or portions thereof, disclosed herein.

As used herein, the terminology “processor” indicates one or more processors, such as one or more special purpose processors, one or more digital signal processors, one or more microprocessors, one or more controllers, one or more microcontrollers, one or more application processors, one or more Application Specific Integrated Circuits, one or more Application Specific Standard Products; one or more Field Programmable Gate Arrays, any other type or combination of integrated circuits, one or more state machines, or any combination thereof.

As used herein, the terminology “memory” indicates any computer-usable or computer-readable medium or device that can tangibly contain, store, communicate, or transport any signal or information that may be used by or in connection with any processor. For example, a memory may be one or more read only memories (ROM), one or more random access memories (RAM), one or more registers, low power double data rate (LPDDR) memories, one or more cache memories, one or more semiconductor memory devices, one or more magnetic media, one or more optical media, one or more magneto-optical media, or any combination thereof.

As used herein, the terminology “instructions” may include directions or expressions for performing any method, or any portion or portions thereof, disclosed herein, and may be realized in hardware, software, or any combination thereof. For example, instructions may be implemented as information, such as a computer program, stored in memory that may be executed by a processor to perform any of the respective methods, algorithms, aspects, or combinations thereof, as described herein. In some implementations, instructions, or a portion thereof, may be implemented as a special purpose processor, or circuitry, that may include specialized hardware for carrying out any of the methods, algorithms, aspects, or combinations thereof, as described herein. In some implementations, portions of the instructions may be distributed across multiple processors on a single device, on multiple devices, which may communicate directly or across a network such as a local area network, a wide area network, the Internet, or a combination thereof.

As used herein, the terminology “example,” “embodiment,” “implementation,” “aspect,” “feature,” or “element” indicate serving as an example, instance, or illustration. Unless expressly indicated, any example, embodiment, implementation, aspect, feature, or element is independent of each other example, embodiment, implementation, aspect, feature, or element and may be used in combination with any other example, embodiment, implementation, aspect, feature, or element.

As used herein, the terminology “determine” and “identify,” or any variations thereof, includes selecting, ascertaining, computing, looking up, receiving, determining, establishing, obtaining, or otherwise identifying or determining in any manner whatsoever using one or more of the devices shown and described herein.

As used herein, the terminology “or” is intended to mean an inclusive “or” rather than an exclusive “or.” That is, unless specified otherwise, or clear from context, “X includes A or B” is intended to indicate any of the natural inclusive permutations. If X includes A; X includes B; or X includes both A and B, then “X includes A or B” is satisfied under any of the foregoing instances. In addition, the articles “a” and “an” as used in this application and the appended claims should generally be construed to mean “one or more” unless specified otherwise or clear from context to be directed to a singular form.

Further, for simplicity of explanation, although the figures and descriptions herein may include sequences or series of steps or stages, elements of the methods disclosed herein may occur in various orders or concurrently. Additionally, elements of the methods disclosed herein may occur with other elements not explicitly presented and described herein. Furthermore, not all elements of the methods described herein may be required to implement a method in accordance with this disclosure. Although aspects, features, and elements are described herein in particular combinations, each aspect, feature, or element may be used independently or in various combinations with or without other aspects, features, and elements.

Implementations of this disclosure provide technological improvements particular to computer networks and autonomous vehicle management, for example, those concerning the extension of computer network components to generate solutions associated with the operation and monitoring of autonomous vehicles. The development of new ways to generate solution data to, for example, generate solution data to address mechanical and electronic malfunctions in autonomous vehicles, or to overcome the limitations in programming of autonomous vehicles, is fundamentally related to autonomous vehicle related computer networks.

Implementations of this disclosure provide at least a system and method for the generation of solution data and transmission of the solution data to a vehicle or vehicles for execution (i.e., for using the solution data to solve an encountered issue/problem). The systems include a controller apparatus for generating state data for a vehicle using received sensor data. The state data can include any of a location, a destination, and an operational state of the vehicle. For example, the location of the vehicle can be generated based on map data associated with the vehicle that has been received from a global positioning satellite (GPS). In response to determining that the generated state data satisfies a state criterion, a determination of solution profile data that matches the state data is made on the basis of a comparison of the state data to the solution profile data. The solution profile data can be based on solutions from an aggregation of solution data from past events in which assistance was provided to an autonomous vehicle. Solution data can be generated based on the matching solution profile data and subsequently transmitted to the vehicle for execution. For example, the solution data can include a solution to a request for assistance from the driver of an autonomous vehicle.

While the disclosed technology has been described in connection with certain embodiments, it is to be understood that the disclosed technology is not to be limited to the disclosed embodiments but, on the contrary, is intended to cover various modifications and equivalent arrangements included within the scope of the appended claims, which scope is to be accorded the broadest interpretation so as to encompass all such modifications and equivalent structures as is permitted under the law. 

1. A method of exception handing for an autonomous vehicle (AV), comprising: identifying an exception situation; identifying relevant sensors for the exception situation; identifying relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and presenting, on a display of the tele-operator, data from the relevant sensors and the relevant tools.
 2. The method of claim 1, wherein the exception situation is identified as an inside-vehicle exception situation, and wherein the relevant sensors comprise an inside-facing camera of the AV.
 3. The method of claim 1, wherein the exception situation is identified as an outside-vehicle exception situation, and wherein the relevant sensors comprise an outside-facing camera of the AV.
 4. The method of claim 1, further comprising: receiving an assistance request to resolve the exception situation from the AV.
 5. The method of claim 1, wherein the relevant sensors comprise an off-board sensor.
 6. The method of claim 5, wherein the off-board sensor is an infrastructure sensor.
 7. The method of claim 5, wherein the off-board sensor is an agent sensor.
 8. The method of claim 1, wherein identifying the relevant sensors comprising: identifying an infrastructure sensor that is within a geofence of the AV.
 9. The method of claim 1, wherein identifying the relevant sensors comprising: analyzing a first quality of a first image from an on-board sensor; analyzing a second quality of a second image from an off-board sensor; and in response to comparing the first quality to the second quality, identifying the off-board sensor to the tele-operator.
 10. A system for exception handing for an autonomous vehicle (AV), comprising: a memory; and a processor, the processor is configured to execute instructions stored in the memory to: identify an exception situation; identify relevant sensors for the exception situation; identify relevant tools to the exception situation, the relevant tools usable by a tele-operator to resolve the exception situation; and present, on a display of the tele-operator, data from the relevant sensors and the relevant tools.
 11. The system of claim 10, wherein the exception situation is identified as an inside-vehicle exception situation, and wherein the relevant sensors comprise an inside-facing camera of the AV.
 12. The system of claim 10, wherein the exception situation is identified as an outside-vehicle exception situation, and wherein the relevant sensors comprise an outside-facing camera of the AV.
 13. The system of claim 10, wherein the instructions further comprise instructions to: receive an assistance request to resolve the exception situation from the AV.
 14. The system of claim 10, wherein the relevant sensors comprise an off-board sensor.
 15. The system of claim 14, wherein the off-board sensor is an infrastructure sensor.
 16. The system of claim 14, wherein the off-board sensor is an agent sensor.
 17. The system of claim 10, wherein to identify the relevant sensors comprises to: identify an infrastructure sensor that is within a geofence of the AV.
 18. The system of claim 10, wherein to identify the relevant sensors comprises to: analyze a first quality of a first image from an on-board sensor; analyze a second quality of a second image from an off-board sensor; and in response to comparing the first quality to the second quality, identify the off-board sensor to the tele-operator.
 19. A system for exception handing in autonomous driving, comprising: a memory; and a processor, the processor is configured to execute instructions stored in the memory to: receive an assistance request to resolve an exception situation from an autonomous vehicle (AV); identify an on-board sensor of the AV; identify an off-board sensor; select one of the on-board sensor or the off-board sensor; present data from the selected sensor to a tele-operator; receive, from the tele-operator, a validated solution to the exception situation; and transmit the validated solution to the AV.
 20. The system of claim 19, wherein to select one of the on-board sensor or the off-board sensor comprises to: in response to determining that an image from the on-board sensor is saturated with light, select the off-board sensor. 